IBS Journal April 2015
At this time of year, everyone’s inbox fills up with invitations to attend industry events. Old conferences come round once more, perhaps with a different brand or twist, while new ones pop up. In parallel, you could probably ‘attend’ an industry webcast every day of the week.
Where the presentations are sales pitches or high-level repetition of industry issues, with no real answers, that’s when everyone turns to their personal devices and checks their emails – it is a fraught business holding an audience’s attention nowadays.
There is nothing like listening to those that have lessons to pass on. Now and again, but too infrequently, a speaker will cut through the banalities and tell you something that really adds value, typically because he or she is telling it like it really is, rather than giving a glossy spin on things.
Those who have contributed to our supple- ment on how to implement a core banking system are worth listening to. They have the scars to show from previous projects and don’t mince their words. People issues feature far more prominently than technical ones. Themes include teamwork, strong project management, senior buy-in and support, and proper governance.
In many ways, those that tried, failed, but then succeeded are among the most inter- esting. What did they do differently second time around? It could be argued that Farm Credit Bank of Texas (p26) only got it right at the third attempt, having tried with one lending system, opted instead for a core banking system, and then reverted to a different lending system.
Arguably – and this is the view from Farm Credit Bank of Texas itself – its second failure was due to choosing the wrong system for its needs, pure and simple. But most failures are more nuanced than that. As everyone knows, a system that has been installed in many sites across the globe can suddenly come unstuck at the next instance for reasons that go far beyond the merits or deficiencies of the software itself.
In covering the sector for more than two decades, we’ve yet to discern a clear improve- ment in delivery. Has there been a single edition of the IBS Journal that hasn’t carried news of at least one failure?
Tanya Andreasyan, Editor
© IBS Intelligence 2015
www.ibsintelligence.com
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editor’s note
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