WHAT’S NEW?
WHAT I LEARNT THIS MONTH Liz Kentish
Clear communication, tea without milk, and yoghurt with everything!
I have just come back from a terrific week training the staff of an international client at one of their offices in Turkey. The people were warm, friendly and willing, and knew some English. But not enough to fully understand the nuances of what I was delivering. So for the first time ever I had a translator in the training room with me.
He was great, but it naturally upset my normal style of delivery. What I quickly learnt was that in order for him to translate clearly, I had to be more focused on what I wanted the delegates to do and to understand.
This in turn made me think about how we communicate on an everyday level in our own language. Even when you know what someone is saying to you, do you actually understand what it is they trying to articulate? Are they being clear? Are you always clear in what you are asking someone to do?
With my wonderful translator, and universal sign language, the course went brilliantly, but my learning did not stop there. I now also know that at the drop of a hat at the end of the day the men will break into a traditional dance with singing. I learned that asking for milk in my tea was frowned upon, and that yoghurt goes on everything; which I am fine with, but I don’t think that I will get my husband to have yoghurt on his steak and kidney pie!
www.tomorrowsfm.com PUMP PROFITS BACK
INTO THE PIPELINE Meeting sustainability challenges is a top organisational goal for 81% of senior managers in the Facilities sector.
And now Facilities Managers across the UK can meet those targets AND save costs with one simple product – the multitap™ connect – from leading water filtration manufacturer Eau de Vie.
The revolutionary system acts as a conduit to supply fresh still and sparkling water to multiple dispense points across an unlimited number of floors, powered by a single filter unit that can be easily stored anywhere on-site.
The system can be integrated into existing infrastructure and works with the full range of stylish, contemporary taps from Eau de Vie, including its latest innovation in water filtration – the multitap™, the most sustainable water tap on the market capable of producing high volumes of great-tasting chilled and boiling filtered water at a touch of a button.
Proven to be significantly more efficient than an individual filtered water unit, the new system can save businesses up to 55% in energy
consumption and is up to 45% more cost-effective, helping Facilities Managers to pump profits back into the bottom line while also driving their sustainability credentials.
Speaking about Eau de Vie’s latest development, CEO David Smithson said: “The future of the industry rests on technological advancements in sustainability, and in new ways to provide customers with cost-effective answers to everyday problems.”
“multitap™ connect has been specifically designed with this in mind and we are proud to bring to market a product which offers a new way for people to connect with water; from the 1st floor to the 51st floor, its unique ability to continually produce filtered water 24/7 ensures the same great tasting water is delivered day in, day out.”
With 73% of employees claiming they would like their company to deliver a sustainable working environment the question of green facilities has never been so important. The same report indicated that 28% of workers questioned felt the biggest barrier to a greener workplace was facilities and 100% of employees would welcome and actively support sustainable initiatives introduced by managers.
www.eaudevie.com TOMORROW’S FM | 11
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