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CONTENTS


Contents 22


6


COVER STORY 16


MANAGING CARER SAFETY Nicola Coote, Deputy CEO of PHSC


plc, puts the spotlight on care worker safety in response to the Care Act 2014


REGULARS


NEWS... The latest news from the care


industry, including the CQC’s ‘State of Care’ report and NHS England’s ‘Five Year Forward View’.


41 46


12 18


BEING THE MESSENGER In her regular column for


Tomorrow’s Care, Wendy Mason offers advice on how to deal with delivering bad news.


TEN QUESTIONS WITH... NEEL RADIA


Neel Radia, National Chairman of the National Association of Care Catering, talks about his move from Walt Disney World to the care industry.


FEATURES


RIGHT TO HAVE Moore Blatch sheds some light


on what Personal Health Budgets mean for care providers.


TECH YOUR HEALTH Technology is in a better


position to improve care than any other ‘stop-gap’ measure, says Oxehealth’s CEO Jonathan Chevallier.


20


FOOD FOR THOUGHT Find out how Host Management


has helped turn St Christopher’s Hospice into a luxury hotel at mealtimes.


20 twitter.com/TomorrowsCare - 3 -


PALLIATIVE CARE 22 24 29 32


GOODBYE TO ALL THAT Tomorrow’s Care Editor,


Tanita Cross reports on how more investment in community-based care could ease pressure on hospitals.


CALL IN THE SPECIALIST Red & Yellow Care’s


Medical Director, Dr Nori Graham, underlines how specialist dementia care can boost quality of life for care home residents.


SECURITY & WELFARE


KEEP A CLOSE EYE Dominic List from Comtact


Healthcare brings us up to speed on how the latest Wi-Fi tech can improve patient and staff security.


THE MONITORING OF THINGS Health monitoring is going


mobile, but how secure is patient data online? Dirk Paessler tells us more.


MEDICATION 36


STICKING TO IT Fifty per cent of patients fail


to take medication correctly. Read about how technology could help promote better habits.


38


CURBING THE CHEMICAL COSH


Professor June Andrews from the Dementia Services Development Centre tells us why the use of sedatives in care homes must be reduced.


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