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ALWAYS BE PREPARED


As the old saying goes, ‘fail to prepare, prepare to fail’ – that is the view of Max Adam, Sales & Marketing Director at RP Adam, who believes it is vital that businesses need to have a proper digital transformation strategy in place.


Happy New Year everybody, we hope you all had a wonderful festive break, but now it is back to business. We have argued in previous articles in this series that digital disruption is now a fact of life for most commercial cleaning organisations and in related sectors such as hospitality, residential care, facilities management and the public sector.


With no industry, no company, no individual being immune from the threat of being disrupted, the penultimate article in the series provides some practical advice on preparing your


business for the coming digital tsunami. 24 | Tomorrow’s Cleaning


Developing and implementing an agreed digital transformation strategy for your business is no longer optional, it is a necessity. The only relevant issue now is the best way to approach this.


Companies who become digital leaders in their industry tend to follow six key steps in digital strategy development and implementation:


EVALUATE YOUR DIGITAL


LANDSCAPE Undertake a digital landscape analysis evaluating the current and future state of digital disruption in your industry, the key technologies involved, emerging


opportunities and threats, and likely impact on your own business.


• List the most important disruptive technologies affecting your industry.


• What impact will each of these have and over what time period? How will industry dynamics change?


• What will be the impact on your own organisation? Opportunities and threats? To what extent does your organisation need to transform digitally, using emerging technologies to rethink and improve the way you do things?


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