LATE PICK UP POLICY
If you are late picking
up your participant, you will be issued a written warning for your first offense. All offenses
thereafter will result in a late fee of $10.00 for every fifteen (15)
minutes you are late. For example:
Program ends at 4:00pm; 4:01 – 4:15 is a $10.00 charge, 4:16 – 4:30 is a $20.00 charge, etc
PROGRAM REGISTRATION All participants MUST complete the registration form provided in this guide when registering for any Park District program. Please register for as many programs as you would like to participate in for the entire season on this one form. This will help to alleviate program cancellations, by registering early. Phone registrations WILL NOT be taken.
GENERAL INFORMATION
You have 3 options for registration: 1. Online at
www.belviderepark.org (please call if you need log-in information). 2. Mail-in to 6581 Revlon Dr, Belvidere, IL 61008. Attn: Registration 3. Walk-in at the NASR-Belvidere Facility, Rivers Edge Recreation Center, or Belvidere Park District Administration Building.
Registration Fees: Payment is due at the time of registration. If you are unable to make full payment at the time of registration, payment plans can be arranged. Please contact Katie Humphrey at 815-547-5711 x14 for further information.
TRANSPORTATION NASR-Belvidere Park District provides transportation to all programs which are not held at a Belvidere Park District facility (unless otherwise specified). Some programs offer door to door transportation for Belvidere Township Park District residents ONLY. These programs have a bus logo indicating the door to door transportation.
The following policies & procedures have been implemented to ensure the safety of staff and participants during transportation: * All passengers must be seated and buckled at all times. * All wheelchairs must have breaks in working order. * Participants riding in Amigo-type wheelchairs must be able to transfer into appropriate seating and be buckled into a seat.
* It is the responsibility of the driver to determine whether or not it is safe to transport a participant. feels conditions are not appropriate for transport, they may refuse transportation.
If the driver
* If utilizing door to door transportation: - Staff will not assist participants to their doors. Someone must meet participant at the bus for assistance. - The driver will not wait more than 5 minutes for a participant after arrival for pick up. Someone must be home when participant is dropped off, unless NASR-Belvidere has received prior approval from parent/guardian.
NASR-Belvidere Park District reserves the right to refuse transportation.
NASR-BELVIDERE PROGRAM CANCELLATION INFORMATION NASR-Belvidere Park District makes every attempt to run programs as scheduled. However, uncontrollable circumstances may occur which prohibits the running of a program and it is cancelled by Belvidere Park District staff.
Cancellation by Registrants—a 20% cancellation charge and/or program expenses will be assessed for all refund requests made after the registration deadline set forth & 48 hours before said program. No refunds will be given without 48 hours notice or once the first meeting date has been held unless a doctor’s note is presented, which will then allow for a prorated refund.
Overnight Trips—all overnight trips require a non-refundable deposit. If a participant cancels after the registration deadline you will still be responsible for the remaining balance on the overnight trip.
Low Enrollment—registration deadlines must be adhered to in order to ensure programs are staffed properly and supplies, tickets, etc are purchased in a timely manner. If the required minimum participants are not enrolled by the date listed, the program will be cancelled. All fees paid will be returned in the form of a household account, unless the program fee exceeds $25. At which time, program fees will be refunded by original payment. Cash payments will be refunded by check. Participant’s may request that fees exceeding $25 be applied as a household credit.
Participant No-Show—if a participant does not show up for a program, he/she will be charged the full amount of the program. No refunds will be issued.
Weather Cancellation—occasionally, inclement weather may make it difficult and unsafe for staff and participants to travel to program locations. New Horizons & Club Horizon Participants: See weather policy in your respective handbooks. 1. NASR-Belvidere staff will evaluate all weather circumstances two hours prior to the program or transportation route start time and determine if the program should be cancelled.
2. If program is cancelled, program staff will attempt to reach program participants by telephone. You will only be called if the program is cancelled.
3. Every attempt will be made to re-schedule the program if it is cancelled due to inclement weather. 4. Refunds will be issued if a program is cancelled, and not rescheduled, due to weather, minus any costs that have already been incurred. Such as; theatre tickets, food, etc.
NASR-Belvidere Park District ~ 6581 Revlon Dr ~ Belvidere, IL 61008 ~ 815-547-5711 x 14 ~ Fax: 815-544-4648
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