ON BOARD INFORMATION
ON BOARD INFORMATION
Alcohol Policy Guests are respectfully reminded that only beverages purchased from the ships’ restaurants and bars can be consumed on board. Alcoholic drinks purchased in ports-of-call and from our on-board shops will be stored by the ship and delivered to your cabin on the last day of the sailing.
Announcements Announcements will be made over the public address system. Those cabins with a TV may set to the specific channel number.
Bar service
These ships have a bar with an excellent selection of spirits, wines, beers and soft drinks and a lounge with coffee service.
Cabins There is a wide range of comfortable cabins on board. All MS Fram and MS Midnatsol cabins have private fa- cilities. Some cabins on board MS Nordstjernen have wash basin only. Please note that check-in at reception may open before your cabin is ready for use. You will be informed at check-in when your cabin is ready for use. You may expect some noise and vibration in some cab- ins. This varies depending on the location of your cabin. Please note that cabins on deck 5 of MS Fram, deck 6 of MS Midnatsol, deck 6+7 on MS Spitsbergen and deck C of MS Nordstjernen which have passenger access to outside areas, may sometimes have an obstructed view due to other passengers walking past.
Cruise card A cruise card will be issued upon arrival on board as part of the check-in procedure in accordance with ISPS regu- lations. The card serves as a control system on the gang- way. This card, in addition to being the key card for your cabin, is also your payment card on board. The card is the only means of payment for the on board facilities. To activate the cruise card account you must have a Visa, American Express, Diners or Mastercard. The credit card must be valid for more than three months after your stay on board. Please note that when using your credit card on board the ship, your account will be debited in NOK. The rate of exchange will be the one validated by your
credit card company. The evening before the voyage ends the account will be totalled and settled on board, and a receipt brought to your cabin. We regret that there is no facility for cash withdrawals or currency exchange on board.
Electricity
The plugs in your cabins are all 220V/50hz. Suites have 110V for shavers. The plugs are continental two pin plugs. For which you will need to bring an adapter.
Entertainment The emphasis on board is on relaxation and discovery and not on commercial entertainment which is so oft en a part of conventional cruises. Occasionally there may be some musical entertainment on board in the evenings. No entertainment on board MS Nordstjernen.
Fitness room, sauna and Jacuzzi On MS Fram deck 7, MS Midnatsol deck 9 and MS Spits- bergen deck 7 you can find a modern fitness room and comfortable sauna with a fantastic view of the land- scape passing by. There are two outdoor Jacuzzis. No facilities on board MS Nordstjernen.
Gratuity Policy We at Hurtigruten AS have learned that many of our guests wish to give a special thanks to our service crew on board. This is at your discretion to honour service rendered by the crew in bars, restaurants and cabins. In order to provide some guidelines, we recommend 70 NOK (approx 9 Euro, 12 USD) per guest per day as an average gratuity. Whatever amount you decide to give, please fill in the form you will find in your cabin and give it to the receptionist two nights before the end of the cruise. The amount will then be debited from your cruise card account.
Information and services There are reception and expedition desk, where our staff are available to answer your questions.
Language Announcements, lectures and written information are given in English.
Laundry A laundry service is available on board the MS Fram MS Midnatsol and MS Spitsbergen. No laundry service is available on the MS Nordstjernen. No self-service or dry-cleaning is possible.
Lectures
The ships’ experienced lecturers command an in-depth knowledge of the areas in which we sail. They will con- duct, on a regular basis, lectures on topics such as bio- logy, history and geology throughout the voyage. The lecturing schedule will be announced everyday in the onboard daily programme.
Library
The ship has a small selection of books that are available to guests while on board.
Observation Lounge The observation lounges offer large panoramic windows, ample comfortable seats and on MS Fram, MS Midnatsol and MS Spitsbergen even a pair of binoculars so you can view the wildlife and details of the ever- changing landscape. No observation lounge on board MS Nordstjernen.
Outdoor decks Enjoy the views from the front or back of the ship. Both are perfect vantage points to sit back, relax and watch the world go by.
Mail You can hand in your mail at reception, and for a limited amount covering service fee and stamps we will forward the post in every port where it is possible. The time from send- ing the postcard to when it gets to the receiver may be rel- atively long. Hurtigruten has no responsibility for lost mail.
Resident photographer Our resident photographer on board MS Fram, MS Midnatsol and MS Spitsbergen will invite you to photo- graphy workshops and practical sessions out on deck to enable you to take the best possible pictures from your voyage.
Restaurant & cuisine Your voyage includes breakfast, lunch and dinner. The open seating for the breakfast and lunch buff et creates a relaxed atmosphere. Dinner varies between buffets, set meals and barbeques. The type of dinner is an- nounced in the daily programme. Our head waiter will assign tables prior to arrival. Information about table number and meal times will be in your cabin upon arrival. Please provide information regarding special requests for seating arrangements. On some voyages we may serve the dinner divided into boat groups. Where possible, we plan our menus around seasonal ingredients, taking advantage of local produce to satisfy healthy appetites stimulated by the fresh sea air. Regu- lar coffee/tea is complimentary throughout the whole voyage. Other beverages and refreshments during the day are not included but may be purchased on board in the restaurant, cafeteria and bar.
Room service Cabins are cleaned daily on board MS Fram , MS Midnatsol and MS Spitsbergen. We regret that meals or drinks
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