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Contents 20


TheLeader 3 The Editor’s monthly round-up.


TheNews 6-8 Mergers, launches, new qualifi cations, great new products!


TheComment 14-16 James Max, Brian Murphy, Nick Salmon and Adam Walker have something on their minds.


26 TheNegotiator


Awards 2012 17 Yes! Wednesday 24th October 2012. And there’s a conference and exhibition too.


Letters 18-19 Strong views on online agency


15 31 29 6 TWEETS OF THE MONTH


Fine&CountryMayfair What do you do when you


have had 3 fl oorplans measured of 1 property & the vendor insists it is bigger than the plans?


Savills Research Rationale for mansion tax is


far weaker than it fi rst appears. www.the-negotiator.co.uk


Haus Properties Is social media a good platform for


selling houses? What are your thoughts property peeps?


KevinScrupps What a day, really need


more stock now to replace a great weekend of sales


. HenryPryor ”Another Fine mess you’ve got me


into!” Fine & County against Spicerhaart in the High Court.


HCA_UK £70 million has been


allocated for Empty Homes funding.


Spicerhaart % of fi rst time buyers


applying for mortgages with Spicerhaart rose to 40.2% last month, its highest level this year.


Get tweeting! Tell everyone about this magazine and join our 3528 followers: @TheNeg


TheNegotiator ● April 2012 ● 5


Features 20-22 The virtual agent Online estate agents mean business so don’t be complacent, says Andrea Kirkby.


TheRegions 26-27 Lancashire, Middlesex and Staff ordshire.


TheBusiness 29 Through the keyhole Finders Keepers in Oxfordshire. 31 The Dilemma Julian O’Dell on exceptional service. 33 Ombudsman Section 21 Notices. 34 Duty of care Agents’ obligations. 36 Market Statistics All the facts. 38 PR Don’t just sell houses, sell yourself.


TheLife 40 Day in the life Michele King, Countrywide. 41 Secret Agent The trouble with staff . 42 Me & My Car Zoe Jay and her Fiat 500 Awww...


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