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About The Master Guide for Workplace Violence Prevention: Threat, Prevention, Policies and Best Practices


The Master Guide for Workplace Violence Prevention: Threat, Prevention, Policies and Best Practices identified that in spite of the reality that American workplaces have been made safer in recent decades, the current data trend suggests a rapid—and disturbing—reversal regarding overall forms of workplace violence. The information in the Guide comes from primary and secondary research along with report the results of the 2013 Workplace Violence Survey conducted by IOFM.


For example: physical violence directed at employees by external parties has increased at 49.7 percent of organizations. Compare that figure to the percentage of respondents where this type of violence is decreasing—4.9 percent. This is a truly shocking and disturbing finding. It suggests that America’s workplaces are at risk of giving back gains they have made against workplace violence—unless gaps that exist in today’s prevention programs are filled.


To more plainly understand the significance of the current risk trend, consider the following list of types of workplace violence for which more companies reported an increase than reported a decrease over the last 12 months:


• Harassment, verbal threats, and abuse between coworkers; • Physical violence between coworkers; • Employee violations of workplace violence policies; • Physical violence directed at employees by external parties; • Verbal abuse/harassment directed at employees by external parties; and • Intimate partner violence affecting the workplace.


This report provides enough detail so that an organization can not only “have a program,” but can also know whether it has a program that is both doing the right things and doing these things right. The report also includes detailed discussion of the many issues that are not black and white, such as whether zero tolerance policies are a good idea, so that companies can understand trade-offs and confidently make decisions about what is best for their organizations.


The report includes the latest research and information on what is known about workplace violence and the implications this information has for violence prevention. New case law, crime data, and scientific research have yielded fresh ammunition with which to fight workplace violence, including critical lessons on how to train, where to target prevention, and overlooked areas of risk. Additionally, the Guide provides guidance and describes best practices in all aspects of a comprehensive program—from policy wording and employee training to incident response and hazard control.


This report serves as a template for organizations looking to get a program off the ground, as well as for organizations that want to improve their handling of a single issue, such as including bullying within the violence prevention program, peacefully resolving conflicts between employees, reducing assaults in parking areas, or pushing out alerts to workers in a crisis event.


The report will help organizations adapt to changes in the law; implement new tools, strategies, and knowledge; and incorporate lessons learned to strengthen existing violence prevention efforts. It describes new scientific research and recent case studies that reflect workplace violence in the real world—helping firms transition from understanding what’s the right thing to do to getting it done—and demonstrating the real consequences of program failures. This report also details the full range of fundamental elements that a violence prevention program must build on to be a living, breathing part of the organization—one that ensures ongoing commitment and continuous improvement.


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