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of depression, bipolar disorder, loss of hope, statements about weapons possession, or suicidal or homicidal ideations. But senior management and their attorneys, who may not understand the threat assessment process, demand actions, not observations.
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After the usual plethora of threatening calls or e-mails has scared enough people in the organization, corporate counsel will often craft a strongly-worded cease and desist e-mail or written letter to send to the perpetrator. The language often includes statements like, “If you do not immediately cease all contact with our company, via any electronic means, we will be forced to take direct legal action against you.” In theory, this could include getting a TRO, calling the police to make a criminal threats or harassment case report, working with the telephone provider to trap or block calls, filing a civil suit for damages, or having the person arrested. In operation, these good ideas rarely happen. When the threatener makes another call, sends another letter, or posts yet another e-mail, the company’s response is to send yet another cease and desist letter, with even more “strong language” in it. The threatener continues, the lawyers continue, and the cycle continues.
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Hospital, Police Play Out Shooting Scenario to Test Responses
CALENDAR OF EVENTS
Three-Day Live Anger Management Facilitator Training: August 7-9, 2014, Los Angeles, CA Learn more
AAAMP 2014 First Annual Conference - Emotional Intelligence for Anger Management: August 22-23, 2014, Los Angeles, CA Learn more
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The Futility of Cease and Desist Letters in Electronic Threat Cases- continued from page 6
threats than those who make them. Overt threats mean something different than covert threats. As such, we need to handle these cases in completely different ways, which takes some hard convincing to get the company stakeholders to agree. Sometimes simply observing the stream of messages is an effective course of action. We can watch for signs
The Monroe Police Department, County Sheriff’s Office, County Emergency Management Division and Michigan State Police along with the sheriff’s Special Response Team took part in a drill to evaluate the hospitals’ staff’s response to an active shooter situation.
The hospitals’ spoke person said, “We have to be prepared for any type of scenario because these scenarios are happening across the country.”
The purpose of the drill was to test the hospital system’s plan, procedures, overall response and the response time of emergency personnel so that they can identify improvement opportunities. The drill was a tremendous opportunity for all of us to come together to learn and become better prepared.”
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