action required to carry out or implement a policy. A well-written maintenance procedure will also help eliminate common misunderstandings by identifying job responsibilities and establishing boundaries for the job holders. Good procedures allow transportation maintenance managers to control (schedule) events in advance and prevent the organization (and employees) from making costly mistakes. Tink of a procedure as a school route map, where the bus route details are highlighted in order to alert a driver from getting lost or wandering off an acceptable path identified by the operations management team. Te major differences between policies are procedures are:
Policies: • Are general in nature • Identify school district or company rules • Explains why they exist • Tells when the rule applies and to whom • Are normally described using simple sentences and paragraphs
A “Policy” is a predetermined course of action, or a particular way of accomplishing something which is established to provide a guide toward accepted business strategies and objectives.
Procedures: • Identify specific actions • Explains when to take actions • Describes alternatives • Shows work process • Includes warning and safety cautions • Shows how to complete forms and gives examples
• Are normally written using an outline format
If your school district or company already has established maintenance policies and procedures, how can you determine if they
are meeting your needs? A few critical signs that your maintenance policies and procedures need to be reviewed and updated would include an increase in the number of breakdowns, higher driver bus condition defect reports, higher regulatory inspection failure rates or costly maintenance expense overruns.
Pudlewski is STN’s technical editor and is the retired vice president of fleet operations for both Laidlaw Education Services and First Student. He can be reached at bpudlewski@
roadrunner.com.
www.stnonline.com 57
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