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Major investment at dental hospital
Business of Dentistry
MANAGERS’ CONFERENCE
Scottish dental consultant Sheila Scott hosted the recent Business of Dentistry Practice Managers’ Conference at the King James Hotel in Edinburgh. Simon Tucker, of patient finance company Medenta, spoke about ‘Crucial conversa- tions’ and how to use commu- nication and selling skills in dental practice.
He was followed by dental practice consultant Laura Horton, who spoke about the role of the treatment co-ordi- nator (TCO), explaining it is to remove 90 per cent of the non- clinical aspects of dentistry from the dentist and allow the practice to provide a higher level of customer service. Sheila Scott spoke about ‘Running the extra mile’ and how to impress your customers. She outlined what patients want, what they think and what is most important to them. The final speaker was Ian Langford of Peninsula Business Services, who spoke about employment law and managed to make the thorny subject of workplace sickness and absence very entertaining. The event provided an opportunity for practice managers to make presenta- tions to delegates. Victoria Foster from Ashby Dental Practice in Wetherby, Susi Morton of Craigentinny Dental Care in Edinburgh, and Lisa Johnston, practice develop- ment manager of Restalrig Park Medical Centre, also in Edinburgh, all spoke about their experiences in practice.
14 Scottish Dental magazine
Funding. £2.5m boost for
teaching facility REFURBISHMENT
A £2.5 million programme of refurbishments has recently been completed at Glasgow Dental Hospital and School. The works have seen the
hospital’s restorative clinics modernised and the central instrument decontamina- tion unit expanded thanks to a £2m funding injection from NHS Greater Glasgow and Clyde. The University of Glasgow
has also invested £500,000 in transforming a traditional biochemistry laboratory into a state-of-the-art multi- media teaching facility. The suite has been named after the late Professor Dorothy Geddes, a pioneering dental surgeon and oral biologist who became the first woman to hold a professorship in dentistry at a UK university. Professor Jeremy Bagg,
dean of dentistry at Glasgow Dental Hospital and School, said: “The investment will make a real difference to the quality of the teaching we deliver for our students and help us to maintain
Glasgow Dental Hospital and School lead
consultant Lee Savarrio in the newly refurbished restorative dental clinic
our current position in the Complete University Guide as the top dental school in the United Kingdom. “The new multi-media
suite is also a wonderful tribute to Professor Geddes, who did so much to advance the field of dental surgery during her life, and we are extremely happy to honour her contribution to Glasgow through this new facility.” NHSGGC Chairman
Andrew Robertson said: “The benefit of these invest- ments will reach many thousands of dental patients treated each year. The newly refurbished and expanded decontamination unit will serve not only the dental hospital, but also 17 commu- nity dental clinics in and around Glasgow offering the very highest standard of instrument decontamina- tion available.”
CPD conference is a sell-out
The fourth annual Core CPD conference was a sell-out, attended by more than 370 dentists and DCPs. Dr Alexander Crighton, consultant in oral medicine at Glasgow Dental Hospital and School, spoke on ‘Detecting oral cancer in primary dental care’; radiologist from Barts and The London School of
Medicine and Dentistry Dr Jimmy Makdissi covered ‘Radiography, radiation protection, radiology and much more in 60 minutes!’ before Dental Protection’s Hugh Harvie presented on ‘Complaints – looking on the bright side’. The line-up was completed by Professor StJohn Crean from
the University of Central Lancashire, who spoke on ‘The management of medical emergencies for the dental team – the ABCDE approach’; and Professor Wil Coulter, professor of Oral Microbi- ology at the University of Ulster, who presented on ‘Infection control and preven- tion in dental practice’.
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