TRAINING: KELTBRAY
Keltbray’s Training team is this year on target to deliver 36,500 hours’ worth of training and assessments, and has three permanent training centres across the UK. Each centre covers a different specialism, as well as the standard training courses required on the railway infrastructure and construction. These include Permanent Way, Overhead Line Electrification (pictured right) and Installation, Demolition and Asbestos Removal.
While the department delivers training across Keltbray Group, including support, advice, training and assessment, Keltbray also provides training to many of the company’s key clients, such as Balfour Beatty and Network Rail. The training is provided at Keltbray’s dedicated training centres, or at client premises or sites. Training & Assessment Manager, Tracey Troth explains: “We have three permanent training centres each covering a different specialism as well as the standard training courses required on the railway infrastructure. These include Track Safety & Auxiliary Duties, Safe System of Work, Machine Operator / Controller, Overhead Line & Third Rail Electrification, Demolition Awareness & Asbestos Removal & IOSH (Working & Managing Safely) to name but a few.”
According to Holly, training and development has become a unique selling point for the company, and a revenue earner in its own right, and as a skills centre, much like adult colleges, Keltbray is now subject to Ofsted inspections to ensure proficiency.
Aligned with the new Ofsted Standards, in July 2012 Keltbray Training underwent their first Network Rail and National Skills Academy Inspection for both Training and Assessment Services. After assessing the overall effectiveness, outcome for learners, the quality of provision, leadership and management, Ofsted Inspector Michael Fisher awarded the department an overall ‘good’ rating and said: “The provider has a strong understanding of quality assurance and improvement processes and strategies. They have made an impressive start in moving from an audit to an inspection model for monitoring performance. Learners
report that the trainers are approachable and knowledgeable. Trainers use their industry knowledge to enliven theory & practical sessions and to provide insight into current developments and improvements in rail safety practice.”
Holly is particularly proud that their untraditional training methods were commended in the Ofsted report: “We always strive to make the training experience effective and enjoyable to optimise behaviour change and achieve the results we aim for. We strive to give the delegates a high quality learning experience. This can be a challenge when we train those who don’t thrive in a traditional classroom environment. But by adjusting our training and using practically-based methods, such as games and quizzes, we engage and encourage participants to arrive at their own conclusions and adapt their behaviour in line with their new learning,” she said.
Promoting teamwork through ‘child’s play’
To mark Skanska’s recent European Health and Safety week, Keltbray arranged a workshop for 62 operatives and managers to promote the importance of team work.
Each centre covers a different specialism, as well as the standard training courses required on the railway infrastructure and construction. These include Permanent Way, Overhead Line Electrifi cation and Installation, Demolition and Asbestos Removal.
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For the project, Keltbray used lego kits with incomplete step-by-step instructions. This encouraged teams to communicate and work together on problem solving.
The winning team, which successfully completed the lego build in the fastest time, gained their advantage from taking a ‘stop and think’ approach, which included careful planning to ensure the instructions were fully organised before the build process could commence.
Promoting standard change for Network Rail
After a recent change to standards, a new element has been created within Network Rail’s Personal Track Safety course, which focuses on DC (Direct Current) Lines.
Keltbray’s Trainer, Karl Howe, was selected by Network Rail to bring all trainers of the Personal Track Safety course up to speed by delivering this module to more than 180 trainers from all over the country.
Karl ran his first course for the South of England trainers, with Training Delivery Specialist at Network Rail Andy Leonard observing his work, who said: “Overall, Karl demonstrated a very professional delivery of this train the trainer course. From the start, he demonstrated appropriate, effective and engaging behaviours that are congruent with Network Rail’s ethos and approach. Definitely a role model, I am more than satisfied that Karl is delivering these courses on behalf of Network Rail effectively, professionally and with the appropriate level of learner engagement.”
For more information about Keltbray, please visit
www.keltbray.com.
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