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SPORT SPECIFIC - TRIATHLON


wishing to run multi-sport activities. We’re happy to help any club operator to generate a triathlon club. Our partner- ship with DLL is non-exclusive, and we’ve seen the in-club club model work across diverse locations. We can offer training for coaches and best practice guidance.” Nagi suggests operators begin by work-


ing with triathlon coaches in their area, who will be full of ideas and contacts. “You need someone with vision to get things moving,” he comments. “We have an amazing facility here, with an outdoor and an indoor pool, huge gym and beauti- ful grounds with a running trail. We have all the ingredients to make it work. We now run three triathlons, a duathlon and two children’s aquathlons every year.”


Revenue driver Everyone Active (SLM) is the first lei- sure management group to work with Triathlon England on a national level, cross-promoting its in-house triathlon initiative with the NGB. Group exercise development manager Michelle Bletso pioneered the relationship, and feels that working in partnership with an NGB allows the group to offer more to mem- bers. “Everyone Active has started to train staff to run official triathlon train- ing sessions at our centres with a view to rolling this out across the group,” she ex- plains. “We will also have an interactive online programme with downloadable triathlon training plans for members. “In addition, Everyone Active provides


local triathlon groups with pool and stu- dio training space, so they can grow the number of training sessions they run. This is a great way of generating income for the sites during downtime, while pro- viding a service for winter training. We have also been asked to host the county Aquathlon Championships in 2012, which will have a number of schools taking part. All the children’s activities work we


As triathlon clubs grow in size, there will be further commercial opportunities for the host training facility


The multi-sport nature of triathlon lends itself to many event opportunities


do makes us perfectly placed to intro- duce further activities to school groups.” Meanwhile, Leisure Connection part-


ners with existing local triathlon clubs by offering venue facilities for training and events. The Lord Butler Centre in Essex has run the Walden Triathlon for 11 years. “The centres get revenue from the triathlon clubs when they hire the pool and sports hall,” says Kevin Grant, contract manager. “Some of the triathlon club members are also members of the centre and use the facilities in addition to their club nights. Good relationships with such clubs is fundamental for our success and integral to our values as a PFI site.” Grant says relationships with success-


ful external triathlon clubs are easy to maintain. “They are serious about their training. As long as excellent customer ser- vice is always present, there is no reason for the relationship to falter. As triathlon clubs grow in size, there will be further commercial opportunities; increasing the amount of pool space they use and the frequency with which they visit the centre. It’s a great revenue-generation tool.”


Clear benefits With around 350 triathlon clubs affili- ated to British Triathlon, and 14,298 NGB members recorded in 2010/2011, it’s clear


68 Read Sports Management online sportsmanagement.co.uk/digital


that triathlon represents exciting op- portunities for member retention and revenue, not to mention less measurable – but no less valuable – benefits: custom- er loyalty, improved club visibility and strong links with the community. With the 2012 Games almost upon us, there’s never been a better time to get involved in triathlon. ”The London Olympic Games is pre-


dicted to generate a 10 per cent rise in the numbers of people wanting to get involved in triathlon and multi-sport, whether mass-participation races or ama- teur training,” says John Lunt, triathlon manager for the London 2012 Olympics. “This represents a huge opportunity for club and gym operators who have time and space at their facility that could be used for multi-sport sessions. “Triathletes tend to be affluent,


group-focused, sociable people who are highly committed to their training and to the sport in the long-term. It is my view that any gym offering in-house triath- lon club sessions will not only benefit in terms of revenue and retention, but will also deliver an important bonus to its membership. In turn, operators will help us make triathlon more accessible.” l


Nicola Joyce is a freelance journalist Issue 1 2012 © cybertrek 2012


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