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12 SAFETY/SECURITYSUPPLEMENT


franchise. For instance, the Charles de Gaulle Airport driverless metro maintenance plan and processes have been recently reviewed by Rennes and Lyon representatives. Monitoring of safety key figures (injuries,


accidents, events etc.) are performed and analysed regularly through indicators and benchmarked with national and local data when available. The purpose is to maintain and increase the level of safety to reduce any risk and hazard probability as much as possible.


in any condition. Training is really the key success factor here. It’s the same for tram systems, where the


driver is one of the major actors of safety. Due to the urban environment, drivers have to be able to react properly to different situations in order to avoid dramatic outcomes. Again, only good training will guarantee the highest level of safety. In my role as Head of Safety, I consider that training is key to improving safety. We can have


operations and maintenance activities to reach the highest level of safety. Keolis permanently checks that all measures are taken to meet our safety objectives through mastered organisation, strict application of procedures and highly qualified employees. Since 2008, Keolis has developed its tram


operations with several important new contracts like Bordeaux, Melbourne (Australia), Porto, Nottingham, and recently Orléans. Recent Greenfield projects are also to be considered.


Tram training in Le Mans during the Bergen managers training session The Safety Group collaborates with a similar


organisation dedicated to railway safety activities. We work together to identify synergies and best practices. In May 2011, we organised the Keolis Safety Day where all safety managers were invited.


Training: a key success factor to improve the safety level As public transport operator, one of our main functions is to make sure that we use the different systems in safe conditions respecting the rules and procedures based on systems manufacturers’ requirements. Providers and manufacturers develop tram or metro systems in a safe way. But in order to operate with maximum safety we need to reduce the risk linked to individuals. A driverless metro requires well trained OCC operators to manage the line and especially deal with degraded situations. It requires a high level of skill to minimise the impact for passengers and maintain the level of safety


Eurotransport Volume 10, Issue 1, 2012


great procedures or instructions, but if the operators do not have the right skills and did not receive the right training, then the risk is not covered properly. Our added value is really to efficiently and safely use the systems: we do not design or produce them. The human factor is one the biggest contribution factors to accidents and tricky situations. In essence, my role is to be involved in the development of training standards and tools. Keolis invests time and money in that area. In 2012, we will simultaneously launch four tram driving simulators. I’m leading this project for Keolis. We’ve selected Oktal (a leader in simulation tools) as a partner for their innovations in simulation of urban environ - ments. Keolis tram driver trainers have just been trained to use the developed scenario by the end of January 2012.


To be continued! Keolis put in place a real and effective organisation throughout all metro and tramway


Copyright: T GUINARD


Bergen in Norway started service in 2010 and Angers in 2011. Others are in preparation with Brest, Dijon, Tours, and the Gold Coast (Australia), and we are also working on some other tram or metro tenders. In 2012, and in the coming years, my role as


Head of Safety for Metro and Trams is changing with the necessity to find an efficient organisa - tion with all stakeholders in the company to continuously improve the level of safety. Safety for public transport operators remains an extraordinary human challenge.


BIOGRAPHY


Following job positions within Alstom Transport and Egis Rail, Thierry Guinard joined Keolis in 2008 and has over 15 years of experience in managing railways and light-rail projects. Thierry has an engineering degree specialised in urban and railway


guided transport systems and is also a member of professional organisations including being a Member of the Tramway Safety Group for the UITP.


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