10 SAFETY/SECURITYSUPPLEMENT Thierry Guinard
Safety and System Senior Engineer for Keolis LRT and Metro Department
Safety can’t wait!
When I started my position at Keolis in 2008, the company already operated tram networks in Lille, Lyon, Caen and Le Mans. Safety for these operations has been built from the experience developed for the metro since the 1980s (Lille, Lyon, Rennes in 2002 and finally the shuttle in Paris Charles de Gaulle Airport in 2007). With the increasing number of tramway and metro operations over the last three years (Bordeaux, Bergen, Angers, Melbourne, Nottingham, Orléans and soon the Gold Coast) it is crucial to continue developing our expertise taking into account the dimensions of the Group and the specifics of each region in France, and each country for our international activities.
At group level, I support Keolis Metro and
Tram operations by: Organising our safety activities in the most appropriate way to meet local regulations and answer Public Transport Authorities (PTA) requirements
Making sure we provide passengers, employees and third parties with a maximum level of safety by implementing the right measures in all our operations
Making sure we share and promote best practices throughout all our operations
Putting a specific process in place for the recruitment of operators with a particular focus on safety through ability and behavioural evaluations
Developing and improving training programme standards and tools for drivers or Operation Control Centre (OCC) operators
Supporting the implementation of new operations or take over
Controlling through audits the right application of the rules and processes
Maintaining Keolis’s leadership position and using this as a key differentiator.
The safety organisation As Head of Safety for Metro and Tram operations, I report to the Tram and Metro Director and I have a direct connection to the Keolis Steering Committee which is in charge of safety as a whole. The Safety Committee not only covers
trams and metros but also buses and railways and sessions are organised on a regular basis. It is a way to stay proactive and make sure that actions are tackled properly. Safety can’t wait! I used to present figures and finding at least twice a year at the Keolis Safety Committees to the stakeholders: SNCF, CQPD (Quebec) and Axa Private Equity representatives. It’s an important moment which shows how safety is considered and managed by the different levels of management of the company. The safety organisation relies on the
leadership of the actors in the operations field. My former Manager, Jean-Michel Erbin, one of the fathers of driverless metro operations, used to organise working groups between the different subsidiaries. I took over the management of this safety group which has now become a community with at least one representative from each metro and tram operation. The Safety Group is key for Keolis’s safety organisation and is crucial to make sure people communicate together and share best practices. For this kind of activity, safety is based not only on necessary procedures and instructions, but also on human behaviour and a high level of safety culture in the company.
The Safety Group My role regarding the Safety Group activities for metro and tramway operations and
maintenance is focused on: Keolis Group Coordination and Animation of the engineers’ community in charge of safety in the subsidiaries in France and Worldwide
Organising the application of guidelines and best practices identified through returns on experience
Monitoring and following operational safety KPI and any events
Tram driving simulator
Eurotransport Volume 10, Issue 1, 2012
Copyright: T GUINARD
Triggering and setting-up regular audits of the organisation regarding safety
Triggering and setting-up technical
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