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Celebrating a Milestone!
We don’t normally recognize birthdays in this magazine but Ambassador Ian Rennie pictured here sharing his birthday cupcakes with (l-r) Air Canada agents Linda Law and Faye Shore, recently celebrated his 90th
birthday. Not only is he
the most ‘experienced’ airport volunteer at YLW but he is also one of the founding fathers of the Airport Ambassador volunteer program.
Rennie, a retired district sales
manager for Pacific Western Airlines, approached airport management with the idea of starting up an
airport ambassador
program in Kelowna in 1999. “I had seen this type of program around in other airports and thought it would be a good fit here – especially as the airport and community was growing,” explains Rennie. Airport management had been considering such a program for a while but didn’t know how they would staff it. Rennie approached both the local Canadian Airlines and Air Canada retirees club and within months the Kelowna International Airport Ambassador program was established with 42 eager volunteers. Twelve years later the program is still going strong and has over 75 volunteers. Happy 90th
Birthday Ian! US DEPARTURES
It has practically gone unnoticed, except maybe to some of our more frequent US travellers, but since mid- September, US bound passengers are no longer segregated from passengers heading out on domestic or Mexico flights. With recent renovations completed to the Departures area, which now meets the December 2009 Transport Canada regulations, passengers heading to the US are again able to enjoy all of the amenities available such as The Skyway Café and Wine Bar, WhiteSpot full service restaurant, full service Duty Free Shop, Wine Shop, and even get their shoes shined.
The actions on December 23, 2009, an attempt to ignite an explosive device aboard a Detroit-bound Northwest Airlines flight while over Canadian airspace put the wheels in motion for
28 | YLW CONNECTION
A QR code is deciphered by dedicated bar code readers and camera phones with the appropriate scanning software which is easy to download. If you’re not familiar with QR codes, just go to your app store or marketplace on your phone and search for ‘qr code scanner’ or ‘qr code reader’ They are usually free, fairly small, and easy to download and install.
QR CODES – there’s an App for that
You may have seen images like this on ads in YLW Connection (see ours on the inside back page), or outside the airport on signs, buses, or business cards, and wondered what they are.
A QR code is a special type of barcode that has information encoded into it, such as a web site, email address, or coupon. You can even Link to your Facebook page or your Twitter account.
heightened security measures. All Canadian airports including Kelowna had to react quickly to the new security measures that were put in place. A temporary US Hold Room was built to meet those initial needs but now that the adaptations to the current Departures area are complete the additional room will be kept for additional seating and, if needed, for any emergency or sudden enhancement of security measures that might come up.
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