Metrel - Measuring and Regulation Equipment Manufacturer SERVICES
Metrel provides a variety of services re- lating to training, repair and calibration of test equipment to the highest standards in the industry.
REPAIR
Metrel provides fast and efficient repair services either directly at Metrel’s head quarters service centre or through ap- proved business partners.
CALIBRATION
The Calibration Laboratory at Metrel DUS is able to calibrate electronic measuring instruments and devices in compliance with the requirements of the ISO/IEC 17025 standard. The laboratory is ac- credited by Slovenian Accreditation (SA), a member of European Accreditation (EA), signatory of the Multilateral Agree- ments for the European Co-operation for Accreditation (EA) and International Laboratory Accreditation Co-operation (ILAC) for calibration and testing.
The products from the calibration can be issued with an Inspection report and a
Contact us GLOBAL market
Measuring and Regulation Equipment METREL d.d. Ljubljanska c. 77 SI-1354 Horjul
Calibration certificate (non accredited). Accredited calibration certificate can also be issued if it is required by the cus- tomer.
TECHNICAL SUPPORT
Metrel provides the following support to its customers and distributors: • On-line technical support: any in- quires related to Metrel products can be sent onto a designated e-mail ad- dress: - help∞
metrel.si - GLOBAL market; - info∞
metrel.co.uk - UK market; - metrel∞
metrel.de - GERMAN market.
• Technical support line: the technical support can be obtained also over the phone:
+386 (0)1 7558 200 - GLOBAL market; +44 (0) 1924 245 000 - UK market; +49 (0) 9126 28996-0 - GERMAN market.
• B2B web support: for Metrel partners a B2B zone enables to obtain technical and marketing information.
• Download centre: enables to down- load files with technical product in- formation. Visit
http://www.metrel.si/ download-center.html
TRAINING CENTER
Metrel d.d. offers to its customers and distributors: • Training on Metrel’s instruments: the product training can be customized on the customer’s needs. Metrel can offer training on technical standards, measuring and test methods, use and application of Metrel instruments.
• Complete distributor setup training: when establishing a new distributor, Metrel can offer a complete “pack- age” on product training, repair and calibration training and assign in es- tablishing e local calibration and repair department.
• Training for calibration and repair of Metrel products: this is help for Me- trel’s existing and new distributors to enable a high standard of local support to customers who purchase a Metrel product.
• Bespoke training for larger end us- ers: In case that a larger customer is requesting training, Metrel can organ- ize the training according to their spe- cific needs. This can be carried out on site or at Metrel’s premises.
GERMAN market
Mess und Prüftechnik Metrel GmbH
Orchideenstraße 24 90542 Eckental
UK market
Test and Measuring Equipment Metrel UK Ltd.
Unit 1, Hopton House, Ripley Drive, Normanton, West Yorkshire, WF6 1QT
Tel: +386 (0)1 75 58 200 E-mail: metrel∞
metrel.si Web:
www.metrel.si
4
Tel.: +49 (0) 9126 28996-0 E-mail: metrel∞
metrel.de Web:
www.metrel.de
Tel.: +44 (0) 1924 245 000 E-mail: info∞
metrel.co.uk Web:
www.metrel.co.uk
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