Next Parking Chooses Customized Automation for 2 Chicago Properties Next Parking, with a long-term


goal of extending its reach in the park- ing industry, has a real incentive to find the best technology for its loca- tions. With 10 parking operations in addition to its numerous retail devel- opment and residential holdings, there is no time to waste experimenting with parking systems. “We have valet, self-park and air-


port locations – our needs are highly specific,” Executive Vice President Robert Caplin said. “We need technol- ogy that will help us provide excellent service and protect our revenue.”


validations and customer’s special requests. This automation is designed to provide absolute revenue control and eliminates hundreds ofman-hours. The Garage Entry System, another


feature Next Parking chose for its loca- tions, provides security for guests and revenue by controlling entry and exit. Valets are identified byAVPMmonitor- ing when they drop off and pick up vehicles. In turn, vehicles are not


released to the customer if payment has not been made. Also, Caplin said, the system has


streamlined management of these sites by providing real-time reporting access. He can run a report on anything from revenue to payroll from anywhere he travels. Automated Valet also gives Caplin 24/7 tech support that has saved him money and keeps the facilities run- ning without pause.


AVPM's Ken Gulac and his company's "Automated Valet" system


The Chicago-based company


recently installed fully-automated tech- nology byAutomatedValet at two of its Chicago valet operations. The sites are geographically complex, with intense traffic factors and varied patterns of use. The rate tables also are complicat- ed by the use ofmonthly contracts, val- idations, coupons, discounts, govern- ment-issue passes and the city’s brack- et-based tax system. The need for attention to detail and


Next Parking’s desire to keep staff num- bers lowrequired total automationwith- out a hitch.Aftermuch research, Caplin chose the system with applications for monthly parker billing, remotemonitor- ing and reporting, Biometric payroll, validation tracking, andmuchmore. The sites are fully automated and


almost paperless.Valets have handheld scanning units that decode VINs, make, model, color and location of the vehicle. The scanning procedure also recognizes VIP customers, coupons,


JULY 2009 • PARKING TODAY • www.parkingtoday.com 31


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