conference 60
Day 2. Tuesday 6
th
October
08:30 Morning Coffee
¥ Ensuring your asset operates efficiently and tenant
satisfaction is achieved through cost effective practices
09:00 Opening Remarks By The Chairman
and good service
Dave Wilson, Deputy Chair, British Institute Of Facilities
Jonathan Moore, Head Of Corporate Real Estate,
Management, UK, Managing Director, Stratus
EC Harris, UAE
Management, UK
13:00 Business Lunch For Delegates And Speakers
09:30 Workplace Design, Facilities Management And The Bottom-
Line: Measuring The Intangibles
14:00 Integrated Sustainable Facilities Management:
¥ Assessing how the “Workplace Performance Index (WPI)”
Evolution Or Revolution?
tool establishes a clear correlation between good workplace
¥ Reasons for integration and the required inputs, process
design and management with business performance,
and resources
employee engagement, and corporate profitability
¥ BREEAM In-Use or LEED for Existing Buildings (LEED-EB)?
¥ Benchmarking yourself against average and top
¥ For facilities management’s interpretation or just follow the
companies in your sector, regionally and globally
legislation?
¥ Understanding how well your current work environment
¥ Integrating for maintainability and energy efficiencies into
enables productivity and satisfaction for employees
your buildings
¥ Examples of how firms such as Mc Donald’s and 3M are
Mick Dalton, General Manager, Marafeq Facilities
prioritise their business, design and FM goals, set a baseline
Management, UAE, Former Chairman, British Institute Of
for measuring project success against both average and top
Facilities Management, UK
performing companies, and positively affect the bottom-line
Ken Baker, EMEA Managing Principal, Gensler, UK
14:30 Sustainability Initiatives Through Facilities Management
Which Reduce Costs And Enhances Your Brand In
10:15 Turning An Overnight Success To An Overnight Failure….
Challenging Times
Then Back To An Overnight Success!
¥ Simple but effective ways to make your work environment
¥ How the Azizia Mall enjoyed success but lost it all after it
more sustainable
failed to adapt
¥ Key intervention areas- when, where and how to do it
¥ A step by step methodology on how to do a real SWOT for a
¥ Assessing how sustainability initiatives:
troubled facility and then implement the recommendations
- reduce operating costs
¥ Case study details of the Azizia Mall in Riyadh: pitfalls and
- improve employee engagement and retention
key learning points
- re-enforce your brand and rating on environmental indexes
¥ Using this case study to recommend strategies to weather
¥ Determining the maximum value in your workplace by
the current economic storm
smarter plans and strategic sustainable initiatives
Ghassan Rida Khalifa, Vice President, Commercial Division,
Elaine Kelly, Regional Facilities Manager, DLA Piper, UAE
Kinan International For Real Estate Development – Savola
Group, KSA
15:00 Creating Transparency And Adding Value For Owners,
Occupiers And Buyers
11:00 Networking Break For Delegates And Speakers
¥ Why transparency is needed in MENA/UAE
¥ Strata Law
11:30 Increasing The Return On Investment From Facilities
¥ Models of FM delivery and their ability to provide
Management
transparency
¥ Understanding how you can provide improved ROI through
¥ Benefits of increased transparency and clarity
reduced lifecycle costs
¥ Is more regulation required in this region?
¥ Assessing what constitutes a return on investment – for all
¥ Benchmarking of services
stakeholders
Jack Finney, Head Of Facilities Management Middle East,
¥ Project managing the FM role to ensure value is added
DTZ, UAE
¥ Getting the relationship between procurement, value
services and service charges right
15:40 Networking Break For Delegates And Speakers
12:15 Achieving Greater Value-Add And Costs Reduction Through
16:00 Panel Session: Strata Law And The Owners Assoc-
Effective Space Management
iation – Everything Every Stakeholder Needs To Know
¥ Focusing on maximising workspace in the current
¥ The role and mandate of an Owners Association including
economic climate – how can costs be reduced?
their legal responsibilities
¥ Developing practical strategies like hot / warm desking to
¥ Management board make up, meetings and records
create efficient work areas
¥ The general manager, strata manager and the facilities
¥ Assessing the role of technology and how you can ensure
manager
you get this right to achieve success
¥ Budgets, including the general and reserve funds
¥ Planning the floor to encourage cross fertilisation of ideas,
¥ Service charges and insurance
knowledge.and solutions and ensure engagement with a
wider audience
17:00 Close Of The 15
th
Annual Facilities And Asset
Management Conference
PREVIEW Cityscape Dubai
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