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INSIDEVIEW
required closer cooperation with customs • Start by defining requirements includ- following consideration of the company
brokers in order to streamline the process ing: essential and desirable attributes, tender process.
and conduct a flawless execution. compliance functions and establishing a • Use a customs broker selection package
weighted scorecard for each prospective service provider.
Solution: The manufacturer formed a • Prepare a summary report from the eval-
strategic partnership between with a 3PL uation of tenders, including recommenda-
that also provided brokerage services. By tions and a suggested short list of possible
adopting a best-practice methodology for candidates.
the brokerage service, the manufacturer • Prepare a summary report of the results
was able to realize a cost-effective and from testing and evaluating the claims and
customs compliant door-to-door service competence of each short-listed service
from the suppliers to the factory dock. provider, indicated key performance indi-
The manufacturer, by thoroughly evaluat- cators, with recommendations and a com-
ing and selecting appropriate brokerage pleted customs broker selection matrix.
services, could use the 3PL for handling • Prepare a summary report assessing the PricewaterhouseCoopers has developed
inbound/outbound declaration and com- competence levels of current Brokers a customs broker Evaluator (CBE) solution
modity inspection formalities, attaining from a high-level review, together with that provides a best practice methodology
customs compliance and cost efficiency recommendations and a copy of each for companies to select, appoint and evalu-
throughout. completed customs broker question- ate the performance of
naire. their customs brokers.
Summary • Prepare a summary report of the results
Best-in-class customs broker manage- of the contract review together with
Damon R. Paling is a part-
ner at PricewaterhouseCoo-
ment can generate cost savings, ensure recommended additional matters that
pers. Based in Shanghai, he
compliance and enable key performance should be included in a new contract
consults on customs, trade
indicators to be set. • Prepare a summary of recommendations and supply chain issues.
Delivering solutions.
Contact us today by e-mail at:
marketing.china@dbschenker.com
The most direct route to world markets.
With its extensive product portfolio, DB Schenker is a leading provider of innovative air
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44 JULY/AUGUST 2009 www.chainaonline.com
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