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TTG Toolkit TECHNOLOGY 30


This week in your toolkit Training:


Good Business: What to expect at the Responsible Business Event 2012 p27


TTG On Tour: The best bits from series one p28


28


Find out how you can win free summer holidays with Marconfort and Butlins’ online modules p30


Mystery Shopper A high street agent wins this week after successfully sourcing a luxury Cyprus hotel within budget p32-33


team toolkit


Got any business-related issues you’d like TTG to cover? Email toolkit@ttgdigital.com


Get your head in the cloud


W


hen Dee Edwards founded Tell Tale Travel in 2006 she knew right away


that she wanted the entire IT infrastructure in the cloud. “Previously, I’d run tech companies,” she explains. “So, I was well aware that if we bought an exchange server it would cost around £2,000, while we could put everything in the cloud for just £50 a year. It was a pretty straightforward decision to make.” Saving money is just one benefit of storing your data and applications on a remote, central, online server (the “cloud”) instead of a traditional


Cost, flexibility and protection against disasters – cloud computing has some great advantages. Alex Blyth reports


server in your office. For this Kensington-based tour operator, accessibility was also key. “Our travellers want to meet local people, not just people who work in the travel industry,” says Edwards. “So we have tour organisers on the ground in Thailand, Sri Lanka, and Brazil, and we need an IT infrastructure that operates simply and seamlessly across all our locations.” Finally, Edwards wanted a solution that was resilient. “If our office burns down we just need to go out and buy some computers, and we’re back up and running in two hours,” she says. Fortunately, that has not happened,


Matthew Parsons 020 7921 8015


24


Pippa Jacks 020 7921 8038


01.03.2012


Katherine Lawrey 020 7921 8018


Carlie Trotter 020 7921 8004


Cloud technology enables Tell Tale Travel to operate across remote locations, like northern Thailand


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