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People tend to think of those talking loudly or using Bluetooth devices in public as attention seekers for the purpose of “showing off” their accomplishments or simply needing to impress surrounding strangers. Maintain a distance of at least 10


feet from the nearest person when talking on a cell phone. No matter how quietly you speak, others are forced to overhear your personal business if you are standing too close.


Turn Your Phone Off in


Restaurants Answering the cell phone or using a smart phone at your table is poor etiquette. Turn it off. Too many situations occur where someone is talking or using a smart phone during business lunches and dinners. Again, if you are expecting an


important AOG call, ask permission from the people at your table before the call. Once you receive the call, excuse yourself from the table and talk in the lobby. Keep your conversation brief so you are not having guests waiting too long for you. After the call, thank the people at the table and then turn it off. The same rule applies to any public place such as elevators, museums, art galleries, sporting events, theaters, concerts, etc.


Airline Travel Always follow airline personnel’s instructions. Usually cell phones must be off as soon as the aircraft doors are closed until the aircraft lands. If cell phones are on, electronics within can interfere with aircraft systems. If you have to use your cell phone in the aircraft when it is allowed, talk quietly. You don’t need all the people in the aircraft to hear your conversation.


Cut the Cell Phone


Leash It’s not right to be a slave to a tiny piece of plastic and the world of people on the other end of the line. Even though important people get important calls which they need to answer immediately, more important people check their messages later and call back when it is convenient for them. Too many of us are tied to cell phones and smart phones waiting for that AOG or important call day and night. We still have a personal life. We must find the balance between work and personal time. Reducing stress by cutting the cell phone leash will allow you to become more efficient. Following good cell phone etiquette improves relationships, shows respect for others, and increases professionalism including increased productivity and efficiency. There are so many benefits to these simple and fundamental rules. Let’s use them and improve aviation standards.


J.D. McHenry has been involved in numerous aviation maintenance and flight operation programs for more than 38 years. He holds an A&P and an IA. He is a pilot who holds a


doctorate in business management. Global Jet Services is the leader in on-site maintenance training providing high quality, flexibility and cost effectiveness. Maintenance customers are its No. 1 priority. Both J.D.’s and Global Jet Services’ goal is to lead the way in aviation maintenance training standards.


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