PROFESSIONAL DEVELOPMENT
can lead to mistakes and it could be a major one. It will take much less time to check your messages when you are done working on the aircraft than answering the call and then telling the caller you can’t talk. You should also limit all cell phone calls when you
are working around the aircraft. Calls such as AOG situations, customers and personal emergencies are important and you must deal with them immediately. However, your friends and family members “calling just to chat” should not be considered important and should not occur while working on or around an aircraft.
Find a Private Place to Make
Personal Calls While it’s okay to use your cell phone at work for private calls during breaks, do not stay on the hangar fl oor. Find somewhere else to talk where your conversation can not be overheard, even if what you are discussing is not personal. You may be on a break but your coworkers have a job to do and you
are interrupting, annoying and distracting them. Furthermore, while at your work area, no one is aware you might be on break. If you’re chatting on your cell, it is perceived that you are unproductive and wasting company time. Don’t ever use a cell phone in the restroom. This rule should apply whether you are using your cell phone at work, home, or anywhere. The person on the other end of the line will hear bathroom sounds such as toilets fl ushing and much more.
Do Not Talk Too Loudly Trust the phone’s microphone to amplify and carry your voice adequately. Your mouth could not physically be any closer to the microphone, so unless you are talking during a helicopter taking off , there is no need to yell.
Use of a Bluetooth device will force you to talk too loudly. Use Bluetooth devices only in a car while driving or in any situation requiring the use of both hands such as in an offi ce looking up information on a computer. Do not use them in public.
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HelicopterMaintenanceMagazine.com June | July 2016
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