TRAINING


PENDLE COUNCIL PRODUCES MANUAL HANDLING SAFETY TRAINING DVD


A R


new DVD produced by Pendle Council in Lancashire aims to help other authorities and private waste collection companies with their manual


handling safety training.


‘In Safe Hands: a manual handling training guide’, which can form part of a corporate training programme, covers all types of manual handling: varying sizes of wheeled bins, larger skips, loose waste including fly tipping, and bulky household items.


Nine minutes in length, the training video addresses different aspects of lifting safely, such as the task itself, the individual’s


capability, weather conditions, trip hazards and other environmental hazards. David Walker, Waste Services Manager


at Pendle Council, said “Through our training programmes for staff within our Waste Services section we noticed a gap existed for good quality training aids that instructed operatives well while retaining their attention. It was clear that there was nothing specifically aimed at the waste collection services industry. “Our induction process for new Waste Services staff has been recognised as good practice. Coupled with our excellent accident record, we felt we were in a good position to share our knowledge and experience around


all aspects of lifting and handling through this training DVD.”


The ‘In Safe Hands: a manual handling training guide’ DVD is available to buy from Pendle Council for £19.95 a copy, including postage and packing. The DVD has been produced through a partnership between Pendle Council and local film student Christopher Arkley of Out Of The Ark Productions.


For more information about the ‘In Safe Hands: a manual handling training guide’ DVD call (01282) 661743 or email david.walker@pendle.gov.uk.


RIELLO UPS CERTIFIED ENGINEER PROGRAMME PROTECTS CUSTOMERS


iello UPS Ltd has launched a new Certified Engineer Programme to combat the growing number of ‘rogue traders’ providing unauthorised maintenance


services to customers.


The Riello Certified Engineer initiative is designed to protect customers who require third party servicing and approved spares for their UPS, by enabling them to check if their chosen engineers are fully trained and competent to carry out the work. To achieve Riello Certified Engineer status, engineers from Riello resellers must successfully complete comprehensive training on the commissioning, maintenance


and servicing of Riello UPS products. On successful completion of the training, engineers are allocated an ID card with a unique identification number which customers can use to search a dedicated website – www.riello-engineer.co.uk – to verify the individual’s certification status and core competencies. Leo Craig, general manager, Riello UPS Limited, said: “Several other UPS manufacturers have chosen to tackle the problem of unauthorised maintenance by instigating ‘closed protocol’ systems. “We chose not to take this approach because we felt that it would stifle competition in the market. Instead, we’ve


created a comprehensive network of qualified service partners – all of whom are trained and certified to work on Riello UPS – which we hope will offer our customers the reassurance they need.”


Companies with at least one engineer fully trained in commissioning, battery builds, maintenance and service can also benefit by becoming a Certified Riello Service Partner.


Approved spares will only be supplied to Certified Service Partners, and they will not be made available to individual Certified Engineers to prevent certified engineers carrying out unauthorised work for other companies. Iain Mackay, managing director at Adept


Power Solutions, a Certified Riello Service Partner, said: “Riello UPS’ plan to address the issue of unqualified service providers through certification rather than maintenance restrictions is good news for us and our customers who have invested in Riello UPS equipment. “For our customers, the certified status gives extra peace of mind and helps to protect their investment, while for our business it creates an opportunity for us to increase the value we offer to our Riello UPS client base.”


30 PUBLIC SECTOR ESTATES MANAGEMENT • JULY/AUGUST 2014


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