DCA REVIEW Industry Trends & Standards
more in-depth visibility is needed – providing comprehensive visibility from the data centre to the user device. AANPM provides seven key benefits:
End-to-end infrastructure visibility It brings together key data points from network management systems (NMS) and application performance management systems, providing a single dashboard view and helping engineers monitor KPIs and track device performance and usage.
Faster problem-solving
Different IT teams can work together using common tools to resolve issues.
Improved user experience Applications can exist in many different places and different infrastructure tiers, making it difficult to discover root cause of problems, but AANPM enables teams to monitor all levels of the user experience and address issues before they become serious.
Enhanced productivity By speeding up MTTR (mean time to resolution), AANPM reduces expensive downtime and improves quality of service.
Cost savings
An AANPM solution eliminates the need to use multiple tools to monitor the network and application infrastructure. Additionally, Gartner advise that, because poor network and application performance impact infrastructure costs as well as productivity, organisations need to focus on the user experience and capture data that enables them to fix the “right” problem first – which AANPM enables them to do. Improved infrastructure optimisation AANPM enables engineers to identify poor
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performance and prioritise projects such as server upgrades, make the business case for approval and verify the results. It also provides data to support capacity planning.
Better business understanding of IT AANPM helps executives understand the cost of running critical applications and the impact if they go offline, as well as the dependencies between critical applications and the supporting infrastructure.
The key features of an AANPM system AANPM provides performance data from both network and applications, including stream-to-disk packet storage, application response time analytics, IPFIX (NetFlow) and SNMP. A performance map enables users to watch over the entire enterprise network and isolate individual elements, transactions or even packets, either real time or back in time. Data is shown on a single dashboard so everyone can see network and application performance metrics. Users can customise the dashboard to suit their individual responsibilities, but they can also see adjacent areas, so cross-functional teams can work together to solve problems and know that they are all seeing the same information.
If a link has errors or high utilisation, they can use a mouse to dive deeper into the transaction and find out why it might be introducing latency to all the upstream transactions. Every device in the path can be analysed (Figure 1). Simple logical workflows enable the user to isolate a problem down to the individual network element, transaction or even packet behind any performance event – real time or historic. An AANPM system stores all data flows, transactions
and packets, so engineers can reconstruct events, use flow forensics for back-in-time identification of traffic on key links, and even play back VoIP calls and video streams. This is particularly useful for solving historic problems. It helps monitor SLAs and links to the cloud to ensure providers are meeting their SLAs, and assess where extra bandwidth might be needed by showing instant real-time bandwidth usage.
However you implement it, AANPM is something we can expect to hear a lot more about in data centres in 2014. Fluke Networks is a member of the DCA. DCA members are invited to visit www.
flukenetworks.com/gartner to read a complimentary version of the Gartner, Inc. “2014 Magic Quadrant for Network Performance Monitoring and Diagnostics”. For more information visit http://www.
flukenetworks.com/instantvisibility
About the Magic Quadrant Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
* Fluke Networks Market Research, 2013 ** Gartner, Inc. “Magic Quadrant for Network Performance Monitoring and Diagnostics” by Jonah Kowell, Vivek Bhalla and Colin Fletcher, March 6, 2014
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