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HEMS


STARS – The maintenance tasks are computer tracked and the forecast is monitored by the chief engineer and base engineers.


Helicopter Maintenance – Who has the responsibility for assigning aircraft to flight operations? STARS – The STARS engineering staff release the aircraft to flight operations after any maintenance activities. Helicopter Maintenance – Has STARS started any


initiatives regarding the push towards a safety management system (SMS)? STARS – Yes, the engineering department is beginning to


harmonize with the STARS incident reporting system. Helicopter Maintenance – If you


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were looking to hire a new mechanic, what skill sets would you be most inter- ested in? STARS – The ability to work well independently and twin-engine transport category helicopter experience. Helicopter Maintenance – How


important to you are appearance and communication skills during the inter- view process? STARS – STARS has a professional


culture which is reflected in all areas of the organization. Helicopter Maintenance – De-


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scribe what takes place during a typical day in the life of the maintenance department. STARS – Let’s take a look at a day in the life of one of our AMEs, Kim Heidel. People’s lives depend on the work that Kim completes throughout his day. The aircraft maintenance engineer arrives at the STARS base every morning ready to make a difference. 8 a.m. Heidel reaches the base. His first


priority is to talk with the pilots who are on duty, discussing how many hours were flown on the helicopter, changes to inspection times and training agendas, and if there are any problems to report. Doing so helps schedule maintenance tasks for the day. Communication with the pilots is


very important. We have to stay diligent when planning our day and making sure the helicopter is safe to fly. Our goal is to minimize any downtime and keep STARS up and running. 8:30 a.m. Heidel prints off a daily task list and heads to the hangar to get to work. On this particular day, he is check- ing oil pressure inside the engine, making sure that various components are receiv- ing the lubrication they need to function


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