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Hello CEO! by Marine Matters Regulations that require certain fire training stan-


dards to be met at one- and three-year intervals and the need to hone some of those procedures sparked an idea at the Greater Toronto Airports Authority (GTAA). While some people wanted to hire services for train-


ing and retraining, GTAA Fire Chief Mike Figliola and Deputy Fire Chief Dwayne MacIntosh realized there was a broader interest. They developed a business plan in 2005 that included additional training programs be- yond the immediate department needs. The business plan struck a chord and was immediately adopted with funds allocated for the construction of a world-class facility to be named the Fire and Emergency Services Training Institute (FESTI). FESTI offers courses in hazardous materials, officer


development, leadership and professional develop- ment, confined space training, and rope rescue, along with various first aid and medical programs, while maintaining a focus on core aircraft rescue firefighting programs.


FESTI opened in 2007 and has grown year over year.


In fact, the 2014-18 business plan projects that revenue generated from FESTI enrolments will cover 30 per cent of the fire department’s budget. Budgeting at the GTAA for firefighting is much differ-


ent and quite unique when compared to a municipality, where tax increases help cover additional operating funds. At the airport authority, operating budgets are derived from landing fees and commercial activities; there is no funding from the federal government. To attract enrolment, FESTI marketing initiatives in-


clude email campaigns, some print media, the banquet circuit and partnering with international organizations that will take FESTI’s products out to promote and sell in North America and abroad. Smaller countries find it much more inexpensive to


send trainees to FESTI instead of building their own facilities from scratch.


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September 2013


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