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Footwear Retailer of the month Q&A:

Cheryl Taylor talks to Louise T

Name: Louise Taylor Shop: Steps of King Street Ltd

Brands: ARA, Cefalu, Gabor, Fit Flop, H.B. Shoes, Lotus, Lunar, Marco Tozzi, Tamaris and Zodiaco

Home town: Carmarthen, Wales.

Family: Married to Steve, two daughters “Aimee 24, Claire 21”.

26 • FOOTWEAR TODAY • OCTOBER 2013 aylor, of Steps, of King street Ltd

How did you get into footwear? Tell us about your background and your current business? I immigrated to South Africa at the age of 14 with my parents, where I finished my schooling then married and have two daughters. Decided to return to my roots “Wales” in 2008, with my family in tow, and even landed up living in the same small village that I left all those years ago. A short while after arriving back in Wales in 2008 having lived in South

Africa for 25 years, it was brought to my attention that the business was “For Sale” by my mother as she was working in the shop at the time. “Steps” has been trading in Carmarthen for approximately 25 years and it was a great opportunity to carry on trading in this well established independent retail store. Everyone said that it was a silly time to buy a business with the recession in full swing, but I had always dreamt of working for myself one day and now I love every moment of it. It has been a total career change from being a Personal Assistant to Chief Executives for the past twenty years or so, no more dictation for me thank goodness.

Where are your premises located and how many people do you employ? Do you have a high turnover of staff? Tell us about your shop(s), the local area, your customers and their requirements? Our premises are in King Street, Carmarthen. We currently employ 4 staff (including my mother who has managed to stay even working for her daughter), two of whom were employed by the previous owner and have been in the footwear industry for a number of years. King Street is the oldest street in our market/farming town which boasts a wide variety of Independent shops. We have a varied customer base

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