SMART SENSORS – WHAT ARE THEY?


Set to revolutionise how we interact with our communications devices, Smart Sensor™


- enabled


headsets herald a new era in design that’s proving a powerful tool for business right now. Whether you’re already shifting towards a Unified Communications (UC) platform, or simply starting to encourage employees to work remotely, this technology opens up a world of possibilities for smarter working.


SPECIAL SENSORS IN THE HEADSET ARE CAPABLE OF DETECTING


THE CONTEXT OF USE... THEY’RE CONTEXTUALLY INTELLIGENT


The basic premise of this smarter working approach hinges around an intelligent headset – a fairly inexpensive piece of ‘wearable technology’ that can inform a host


of other applications. The headset contains special sensors capable of detecting when it’s in use, as well as the context of that use. These headsets are contextually intelligent.


CONTEXTUAL INTELLIGENCE CAN


HELP IMPROVE THE OPERATIONAL EFFICIENCY OF YOUR WHOLE ORGANISATION


In their simplest form then, Smart Sensor™


can detect when you’re


ready and available to collaborate with colleagues or customers and crucially, when you’re not.


And by providing information about a wearer’s ‘presence’, headsets with Contextual Intelligence can help to improve the quality of your collaboration and the operational efficiency of your whole organisation.


PRESENCE AWARENESS. When linked to other devices and used in conjunction with applications like Microsoft Lync, Smart Sensors™


allows you to


instantly see where your remote workers and other colleagues are, along with whether they’re available. Known as ‘presence’, this powerful technology can serve up detailed information about their working day and similarly, allow other team members to instantly see their availability, even if they’re working remotely.


SMART SENSORS KNOW WHEN THE HEADSET IS BEING


WORN. THIS AWARENESS OF ‘PRESENCE’ CAN INFORM A HOST OF POWERFUL APPS


Plantronics Voyager Legend™ Intelligent Noise Cancellation


Senses when you’re moving between noisy, bustling buildings and more serene, quieter environments, adjusting accordingly.


Smart Sensor™ £94.99 Ex VAT


+£15 CASH BACK* Ready SMARTER WORKING WITH UNIFIED COMMUNICATIONS


As part of your Unified Communications solution, presence awareness can help your business to handle calls more efficiently and improve the overall customer experience. If you’re a sales agent for example and taking a call on your mobile phone, incoming calls to your desk-phone could automatically be routed to other agents who could cover until your presence is once again detected as available.


Similarly, if you’re using your UC headset on a soft-phone call, but find you need to leave the office half way through, you can seamlessly transfer the soft-phone call to your mobile and continue the conversation without interruption. It’s about empowering the user to take greater control of the way they work whilst simplifying and streamlining communications.


*£15 cash back offer available from Plantronics, ends 31st August 2013, terms and conditions apply, see website for full details.


For example they may be available and at their desk, on a call, busy, available for instant messaging only or away from their computer altogether. Such awareness of presence provides valuable insight so you won’t waste precious time leaving voicemails and chasing your colleagues around when they’re busy.


But it doesn’t end there.


Call our sales team on 0870 429 3941


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