DALLMEIER
Dallmeier upgrades Casino de Mallorca
When the Casino de Mallorca moved from Calvià to Palma in 2011, the video surveillance system was thoroughly modernised. From that time on, the latest, state-of-the-art video technology by Dallmeier has been providing security in the casino.
T
he Casino de Mallorca was located in Calvià for over 30 years. Then, at the end of 2011, it reopened in the Porto Pi Centro in Palma. With 3,000 m2 of floor space, the casino accommodates up to 800
persons. In addition to an extensive range of games, including roulette, blackjack, poker and numerous slot machines, two bars and a restaurant are provided for guests to enjoy. There is also a ballroom for up to 250 persons. The former location in Calvià still exists as well. Now the site of the Centro de Convenciones del Casino de Mallorca, this facility houses various halls for celebrations and events for groups ranging from 50 to 1,500 persons.
The move offered a good opportunity to replace the existing analogue video system with state-of-the-art IP technology. “Storing the images as well as processing the recorded footage have
become much easier,” Javier Blasco, Director of the casino, explains the change. The time had come to find a suitable supplier for the new video system.
Extensive planning Picture credits: Casino de Mallorca
“We saw a demonstration of the Dallmeier solutions at the gaming expo ICE in London in 2010. They seemed to us to be of higher quality than those of other brands,” says Javier Blasco as he remembers the first contact with Dallmeier. Meetings on site with the casino management followed, at which the Dallmeier team toured the old casino as well as the
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construction site for the new one. “Dallmeier took the time to precisely analyse our needs and provide in-depth advice on what system configuration would be best suited to meet our requirements,” explains Javier Blasco. And Miguel Ballabriga, Sales Manager for Spain and Portugal at Dallmeier, adds, “Especially in a complex conversion from analogue to IP, professional guidance from start to finish is all the more important, to eliminate the customer’s doubts concerning the new technology.”
Finally, to obtain confirmation of the quality of the Dallmeier solution in practice, the responsible persons at the Casino de Mallorca visited another reference project: the Casino Mendrisio in Switzerland. The satisfaction of the Casino Mendrisio and a subsequent test installation of different HD cameras in the Casino de Mallorca were enough to thoroughly convince Javier Blasco and his security team.
Everything under control
Over 60 fixed dome cameras keep watch over the main hall with the gaming tables, the slot machine area as well as many aisles and hallways. The cameras are backed by controllable PTZ cameras, which provide not only a good overall view, but also additional detail images. Moreover, vandal-resistant network cameras were installed in the outside areas.
The images are recorded on several videoIP appliances of the “DMX 1600 Smatrix” model with 25 fps in real-time – with the result that even movements taking place within seconds can be precisely followed. The recordings are evaluated at six workstations in all. Two SeMSy® workstations are located in the control centre; four additional PView workstations are provided for the director of the casino, the director of games, the security chief and the security service at the personnel entrance.
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