Based on critical chain methodology, Concerto tells you when and how much work to release and—based on buffer management calculations—informs you where your priorities ought to be. The software also produces reports, describing items such as performance across all aircraft, location of bottlenecks and what people should be working on. Concerto is a Web-based system, and the majority of users interact with the software that way. The software is versatile enough to fit the needs of software development projects, as well, Chandrasekaran says. A recent customer is the Software Maintenance Group at the Warner Robins Air Logistics Complex. The Group, which provides avionics test software, had work in progress (WIP) in the form of a backlog of software programs. The real issue was to make sure that the engineers were working on the right task. Concerto helped them significantly reduce software development cycle time, he says.
EDI Niche
When it comes to shopping for parts, repair vendors or equipment loans to cope with AOG situations, Aeroxchange is a key player. Owned by a group of airlines, the company provides software for high-speed, automated business-to-business transactions. “I have built an electronic community of suppliers and electronically orchestrate the ordering stream,” explains Al Koszanek, Aeroxchange president and CEO. The community includes more than 2,000 suppliers for purchasing and some 1,500 repair vendors. The software is “very complementary to the maintenance packages, in that I bolt on to the supply chain function and provide a very high-end EDI [electronic data interchange] service to the client.” The company also provides bridges between its software and maintenance programs such as AMOS and Ramco, as well as to most ERP systems. Aeroxchange offers a family of EDI
products, such as AeroBuy for parts collaboration, AeroRepair, AeroComponent for electronic pool management, and AeroAOG for inter-airline loans. AeroAOG, for example, gives participants instant visibility into inventory running into millions of parts at some 750 different line stations worldwide. The system also provides reporting functions, such as status of orders relative to shipment and on-time delivery performance for suppliers. Customers include the likes of UPS, FedEx, Lufthansa Technik and Jet Blue. AM
Publishing
Enigma Information Retrieval Systems’ InService MRO specializes in the publishing and delivery of maintenance documentation. It includes publisher, revision management, viewing and job card generation modules. MROs can use it to aggregate internal and OEM content into a “one-stop library,” the company says. Among Enigma’s customers are Air France – KLM, FedEx Express, Korean Air, American Eagle, Rolls-Royce
and Goodrich Aerostructures. Enigma says its product stands out from comparable software in that handles content—whether SGML, XML, S1000D or PDF—in one, unified repository and allows a single interface for all airline content.
Enigma also integrates with maintenance and planning systems. It is the only vendor that has integration agreements with both SAP iMRO and Oracle cMRO solutions, according to the company. AM
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Aviation Service Software Aviation Maintenance |
avm-mag.com | May 2013 19
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