Realization says its software, Concerto, can reduce turnaround time and increase productivity by 20 to 50 percent.


“HR” and “finance” modules, these are intended for MRO usage only and cannot replace the similar-sounding HR and finance modules of an ERP system, the company explains. The HR module in AMOS, for example, covers maintenance functions like shift planning, resource management, and capacity planning but does not offer pay check management. AMOS, however, does interface to ERP systems.


Key AMOS modules include material management, engineering, planning, production, maintenance control, component maintenance and quality control. Users can access the software through their own networks or over the Web. AMOS is scalable from 10 to several


hundred concurrent users or from one to several hundred aircraft, according to Ronald Schaeuffele, the company’s CEO. The solution is flexible enough to accommodate the needs of 110 diverse customers worldwide, including major low-cost, regional and flag carriers, large airline groups and MRO providers.


EmpowerMX


EmpowerMX also is a mainstream application. The company stresses that its software is not a “point system,” but can serve every facet of maintenance, including areas such as invoicing and resource management. It offers solutions for three aviation verticals: FleetCycle Aero for airlines, FleetCycle MRO for third- party MROs and FleetCycle TS (technical services) for process outsourcing. EmpowerMX recently signed Delta


TechOps to a long-term subscription agreement, using the software company’s cloud-based FleetCycle MRO Manager product as its “primary maintenance execution tool in all of its airframe MRO facilities.” Other EmpowerMX customers include Southwest,


18 Aviation Maintenance | avm-mag.com | May 2013


Frontier Airlines and U.S. Airways. The MRO Manager product also


provides management dashboards that give at-a-glance visibility into key metrics for “instantaneous decision making,” according to the company. Managers can view displays showing, for example, estimated vs. actual hours, estimated vs. actual cost, and critical path items.


OASES


Commsoft clearly distinguishes its product from ERPs. While ERP systems may provide managers with control and visibility into their business processes, they tend to be less than optimal for maintainers, says Nick Godwin, managing director of Commsoft, the developer of the OASES, the Open Aviation Strategic Engineering System M&E tool suite. In addition, true ERP systems “cost a fortune and nearly always require a middleware system to adapt them to the maintenance environment,” he says. He considers OASES to be in the middle of the spectrum. Commsoft also targets customers in the mid-range—airlines with up to 50 aircraft—as well as third-party MROs and commercial airworthiness management organizations (CAMOs) that manage the overall maintenance for groups of airlines or corporate fleets. OASES uses the Oracle database and Linux operating system. Commsoft has a considerable customer base in Eastern Europe and Russia. One CAMO in Russia manages maintenance for five airlines flying 737s, 757s and A320s. Another CAMO customer in Scotland controls 32 corporate aircraft. Commsoft offers a hosted version of the


product, but 90 percent of its customers prefer to buy their own servers and host the software on their own networks in their own IT environments, Godwin says. In


Once the Commsoft Oases database has been populated, one person can manage 50 to 60 vendors, according to Nick Godwin.


fact, the German authorities are refusing to let operators access M&E systems via the cloud or hosted environments, he says. Performance, at any rate, is almost always better with standalone systems, he says. Manual or electronic input of information


from Excel or other sources required at the outset, but once the database has been populated, one person can manage 50 to 60 vendors, for example, according to Godwin. The full system can be implemented in 10 weeks, which is a relatively rapid turnaround, he says.


Project Management Some software tracks maintenance and other software prioritizes and tells people what to do, says Sridhar Chandrasekaran, vice president for strategic services with Realization. The latter is Realization’s Concerto, he says. “We have a system and method specifically designed for a highly variable operation like MRO,” he says. You can make all the schedules you want, but something will go wrong, Chandrasekaran says. “When all these things change in execution, we still provide a good priority system. That is a failure of traditional MRO software.” Realization’s value proposition is that its software can reduce turnaround time by around 20 to 50 percent and increase productivity along the same lines, he says.


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