Events and training


Practical Team Leader Skills Workshops


Leading teams isn’t just about possessing technical knowledge, it is also about building relationships and influencing your work colleagues. This can be especially difficult if you’ve been promoted from within the team.


This course will provide essential management skills, including


Why take the Garden Retail Diploma?


The diploma provides staff with a broader level of knowledge and understanding of the whole retail operation. It will enhance their ability to solve problems, develop and work across teams and increase plant knowledge. Above all, the diploma increases confidence when dealing with customers which results in excellent service and greater sales opportunities.


understanding styles of leadership, how to get the best from staff, how to manage individual performance, and how to allocate individuals to tasks based on their character, experience and behaviour. By participating in a range of group


scenarios as part of a workshop team, you will have the chance to share the


Who is it for?


The diploma is suitable for garden retail staff working in all areas who have been in the industry for a few months, or even a few years, and who now want to develop their knowledge. This is a Level 3 qualification, which is roughly equivalent to studying an A-level. The course material is designed to help staff improve their sales techniques and, ultimately, maximise profits.


challenges you may be facing on a day-to-day basis with other learners, and then work together to identify solutions you might implement.


_For further information or to register your interest in this workshop please contact Sian Stiles on 0118 930 3132 or email training@the.hta.org.uk


HTA Garden Retail Diploma How does it work?


This is a flexible, modular course contained within a workbook that can be completed at an individual’s own pace and around the needs of a business. It can be completed as a full diploma (12 modules) or learners can pick and choose topics on a module- by-module basis.


_For more information please contact Sian Stiles on 0118 930 3132 or at training@the-hta.org.uk


Celebrating success – Garden Retail Diploma


The HTA wishes to congratulate learners who have successfully studied for, and completed, the Garden Retail Diploma. Undertaking study on top of a busy day job shows real commitment and to achieve such high standards is amazing. Well done everyone!


Rebecca Argyle


Michele Coe-O’Brien Terry Dacombe Simon Gray


Glyn Meredith Amanda Read


Samantha Taylor


Ruskington Garden Centre Old Moat Garden Centre RHS Wisley Plant Centre


Huntingdon Garden & Leisure Bernaville Nursery


RHS Wisley Plant Centre Meadow Croft Garden Centre


For more information on events, training or business improvement workshops, please visit www.the-hta.org.uk/calendar or email calendar@the-hta.org.uk 20 HTAnews I May 2013 I www.the-hta.org.uk


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