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Automation & Conveyors Supplier Award

Going for gold with Boots

Warehouse automation specialist KNAPP is celebrating success at the 2012 Grocer Gold Awards, at which it scooped ‘Technology & Logistics Supplier of the Year’ for the handling solution it delivered to the pharmacy-led retail giant Boots.

grocery retail industry to recognise excel- lence in service, initiative and commitment in the food and drink sector. KNAPP fought off tough competition to win the award for the logistics solution it supplied to Boots’ new service centre in Burton-upon-Trent.


The new distribution facility – which was offi cially opened in February – not only supports order processing for the 25,000 product lines of Boots’ e-commerce opera- tion (, but also its Christmas gift ranges (some 2,500 product lines) and its international distribution, which pre- pares orders for Boots stores abroad. Boots has invested over £50 million in the

Burton Service Centre, which includes both the purchase of the existing 460,000 sq ft building – the area of six football pitches – and its total refurbishment to provide leading-edge warehousing facilities. The Grocer Gold Award recognises the fact that the automated material handling systems designed and installed by KNAPP at the new warehouse have increased time effi ciency by 65% compared to the previous manual oper-


eld at London’s prestigious Guildhall, the black-tie awards dinner attracted all the top players in the UK

ation and improved order traceability through the use of innovative track-and-trace technol- ogy. They also ensure faster, more accurate deliveries to customers, with the commitment from to offer even later ordering times for next-day delivery in the future.


At the heart of the state-of-the-art handling solution supplied to Boots are 12 of KNAPP’s OSR Shuttle systems, which provide automat- ed storage combined with goods-to-person order picking at KNAPP’s ergonomically designed Pick-it-Easy workstations. Three OSR Shuttle systems with 48,385 storage

“The teamwork of all involved in this project was exceptional and undoubtedly a huge factor in its success”

locations handle containers up to 15kg in weight, and the other nine – with 25,704 locations – are for containers weighing up to 32kg. Ideal for slow- and medium- moving goods, the OSR Shuttle systems process the majority of the inventory at Burton. Fast-moving products, meanwhile, are picked in a fl ow rack area at worksta- tions that utilise pick-to-light technology. A total of 26 dispatch ramps ensure the


increase in time effi ciency following installation of the KNAPP automated system compared to the previous manual operation

16 August 2012 Storage Handling Distribution

effi cient sortation of deliveries. KNAPP also supplied its KiSoft WMS (warehouse management system) and KiSoft WCS (warehouse control software) to optimise all warehouse movements and processes. In addition, Boots has contracted KNAPP to provide a team of resident engineers in order to maintain the centre’s handling system. TEAMWORK

The Grocer Gold Award was presented to Heimo Robosch, director of integrated projects for KNAPP, by Adam Leyland, editor of The Grocer magazine, and the popular comedian, Hugh Dennis. Also present at the awards ceremony was David James, managing director of KNAPP UK Ltd, who commented: “We are absolutely delighted to have received this prestigious award and we look forward to enhancing our long-standing partnership with Alliance Boots as their Burton operation continues to grow. The teamwork of all involved in this project was exceptional and undoubt- edly a huge factor in its success.” n

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