A BEST’S REVIEW Interactive White Paper


How the Global Billing Revolution Is Remaking Insurance Operations


Even when it comes to paying the bills, members of Generation Y say they prefer to interact with service providers digitally and through social media. A panel of experts discusses this and other trends and emerging technologies for property/casualty billing functions.


This digest is based on a webinar held June 13, 2012. Full video and a complete transcript of this event are available at www.bestreview. com/webinars/billing12. The event was sponsored by MphasiS.


Martina Conlon Principal, Novarica


Ann Weaver Vice President, Industry Solutions, MphasiS


Dave Shively Principal Consultant, MphasiS


Copyright © 2012 by A.M. Best Company, Inc. All rights reserved. No part of this report may be reproduced, stored in a retrieval system or transmitted in any form or by any means; electronic, mechanical, photocopying, recording or otherwise.


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