Modern Billing Benefits
Improved customer and agent satisfaction are among the many benefits that come with modern billing systems.
“There are a lot of benefits to delivering these capabilities and implementing modern, flexible technology to support those capabilities.”
Martina Conlon, Novarica
By implementing technology to support modern billing solutions, many carriers will be able to launch new products as well as new billing and payment approaches more quickly. Carriers will improve their operational efficiency and their consistency as they automate more functions. Delinquencies will be easier to identify and manage with better access to data-driven insights. Modern billing technology also offers a better audit trail.
Copyright © 2012 by A.M. Best Company, Inc. All rights reserved. No part of this report may be reproduced, stored in a retrieval system or transmitted in any form or by any means; electronic, mechanical, photocopying, recording or otherwise.
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