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convene PCMA ® PUBLISHER Deborah Sexton, (312) 423-7210


CHIEF OPERATING OFFICER Sherrif Karamat, CAE, (312) 423-7247


CONVENE EDITORIAL STAFF EDITOR IN CHIEF Michelle Russell, mrussell@pcma.org EXECUTIVE EDITOR Christopher Durso, cdurso@pcma.org SENIOR EDITOR Barbara Palmer, bpalmer@pcma.org ART DIRECTION Mitch Shostak, Roger Greiner Shostak Studios Inc., (212) 979-7981


CONTRIBUTING EDITORS Carol Bialkowski; Molly Brennan; Jennifer N. Dienst


CONVENE ADVERTISING DIRECTOR, PARTNER RELATIONS & ADVERTISING Mona Simon, (312) 423-7244, msimon@pcma.org


ACCOUNT EXECUTIVES


Wendy Krizmanic (AK, CT, DC, DE, ID, MA, MD, ME, NH, NJ, NY, NV, OR, PA, RI, VT,WA) (312) 636-9254; wkrizmanic@pcma.org


Mary Lynn Novelli, CMP (AL, AR, CO, FL, GA, KY, LA, MS, NC, OH, SC, TN, VA,WV, Mexico, Puerto Rico, Central and South America, Carribbean) Dallas, TX; (312) 423-7212; fax: (469) 574-5590; mnovelli@pcma.org


Albert Pereira (AZ, CA, HI, NM, OK, TX, UT, Canada) 345 Kingston Road, Suite 203, Pickering, Ontario, Canada L1V 1A1; (312) 423-7277; fax: (905) 509-6810; apereira@pcma.org


Mary LouSarmiento (IA, IL, IN, KS, MI, MN, MO,MT, ND, NE, SD, WI,WY, Africa, Asia, Australia, Europe, New Zealand) 1033W. Taylor Street, Suite 1E, Chicago, IL 60607; (312) 636-0636; fax: (312) 896-7397;msarmiento@pcma.org


Ken Torres (Mexico, Puerto Rico, Central and South America, Caribbean) P.O. Box 9128, Miramar Beach, FL 32550; (850) 837-5177; fax: (850) 837-5277; ktorres@pcma.org MANAGER, PRODUCTION & CIRCULATION Keisha Reed, (312) 423-7246 PRODUCTION COORDINATOR Kathleen Mulvihill, (312) 423-7236


PCMA OFFICERS


CHAIRMAN OF THE BOARD Kent E. Allaway, CEM, CMP, Produce Marketing Association


CHAIR-ELECT Johnnie C. White, CMP, Cardiovascular Research Foundation


SECRETARY-TREASURER Christopher J.Wehking,CMP, American Society ofAnesthesiologists


IMMEDIATE PAST CHAIR Susan R. Katz, True Value Company


PCMA DIRECTORS Martin D. Balogh, American Bar Association Willie L. Benjamin II, International Reading Association Laurie Fitzgerald,CMP, Allstate Insurance Company Ben Goedegebuure, Scottish Exhibition + Conference Centre RichardB. Green, Marriott International Mary PatHeftman, National Restaurant Association Wanda M. Johnson,CMP, CAE, The Endocrine Society Christine Klein,CMP,meetings and business development consultant RaymondJ. Kopcinski,CMP, Million Dollar Round Table


Roberta A. Kravitz, International Society for Magnetic Resonance in Medicine Gregory A. O’Dell, EventsDC Carrie Freeman Parsons, Freeman WilliamF. Reed,CMP, Experient Inc. James E. Rooney, Massachusetts Convention Center Authority Amanda S. Rushing,CMP, American Society of Civil Engineers Barry L. Smith, Metro Toronto Convention Centre


The opinions expressed herein are those of the authors and do not necessarily reflect the opinions or policies of PCMA.


Convene is a member of


Convene is printed on recycled paper


Convene is a member of


Sure, there are more printing options andwe can addRFID chips, but with all the technology innova- tions, wonder what a convention attendee will be using 20 years from now at the 2032 Convening Lead- ers? Couldprivacy issues be such a concern in the future that some attendees will opt out of wearing a name badge altogether and use some other form of ID? John Fuhr Vice President of Product Marketing Convention Management Resources


I THINKWEWILL SEE TECH- nology used to deliver collateral (programs, schedules, promos) at events much more prominently moving forward. Of course,QR codes are effectively being used in trade shows, and mobile apps for conferences, to name a few. They offer immediate updates and reduce costs (printing, shipping, etc.).How- ever, are planners ready to abandon print materials entirely yet? Iamexcitedto see what technol-


ogy the future holds to make our jobs more efficient and our events more dynamic and interactive. The future looks bright indeed! Jo-Anne Rockwood,CMP Senior Producer Mitacs Conference Services


YOURQUESTIONACTUALLY brought back many fondmemories, as well as some frustration, as it used to be quite different in the “old days” when some of the work was extremely tedious and time-consum- ing compared to today. In regard to technology that revolutionizes the way we do business pertaining to events, some of the things that comes to mind include the follow- ing:


What I think will happen and


want to happen?  Indoor positioning (GPS)


more widely embraced and available across all platforms.


www.pcma.org  More use ofinteractive


games to stimulate, educate, and reward event attendees.  Improved mobile document management tools.  Enhanced mobile-registra-


tion and procurement solutions.  Mobile-payment solutions


more widely accepted and to include NFC. Technologies usedandcan’t live


without?  Email—as I remember when


fax became the big thing replacing telex.  Online event registration—


as we usedto have to retype the attendee lists faxed to us.  Mobile apps—as suddenly


you can be alertedof changes in pro- gram/agenda right away instead of walking a mile to a seminar room only to findout it was just movedto right next to where you just came from, plus tons of other reasons.  QRcodes—when used for


marketing andticketing, which greatly reduces having the need to print anduse paper.  QR,RFID,and NFC—no more


digging through lists trying to find the name of person registered among thousands of people (a list, of course, still works if there are just a few attendees).  Smartphones—with their


talk, text, andenormous informa- tion-sharing possibilities (remember- ing the days when pagers and walkie-talkies were the fastest way to communicate at large conven- tion/conference venues andhotels).  SMS/Text—to pay for trans-


portation and for voting. Thomas H. Hallin President HTH Business Solutions


TECHNOLOGYDOESNOT revolutionize events, people do. Seriously. Traci Browne Show Producer LiveWell Expos


pcmaconvene April 2012 11


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