contents Special Section People & Processes 40

79 Convention Connections Premier convention centers and hotels that jointly market their meeting and exhibit facilities. 80 Columbus 82 Indianapolis 84 Pasadena 86 San Jose 88 Cobo Center 90 Myrtle Beach Convention Center

92 Phoenix Convention Center

94 Providence 96 Washington Marriott Marquis

98 Malaysia 100 Scotland Jennifer N. Dienst

Departments

23 Plenary A vote of confidence for Team San Jose. Pre Con: American Association of Exporters and Importers. Post Con: Southern Region Burn Conference. Plus: Global Gaming Expo; Scent- World; DMAI’s Nancy Elder; best practices as worst practices.

34 Working Smarter Tap and Tell Hunter R. Slaton

36 Innovative Meetings Going to theWall Michelle Russell

Features

ONE ON ONE WITH Peter Sims 69 “If I could talk with every meeting planner in the world,” the author of Little Bets: How Breakthrough Ideas Emerge From Small Discoveries tells Convene, “I would say, listen, I know a big part of your calling is to create community and to inspire people to do better. And I think that the way to do that is to bring some fun and enthusiasm and energy.” Michelle Russell

Six Improvements for Your Conference Committee Dave Lutz, CMP

Meeting Management: Online 41

104

Making Content Count Barbara Palmer

Meeting Management: SMMP 42

Measuring Success, Part 2 JenniferW. Brown, CMP, SMMC

Other Duties as Assigned 104 CMP M.D.

Phelps R. Hope, CMP

Also in This Issue Comments 5

Behind the Scenes 6 To the Point 8

PCMA Planner’s Notebook 10

PCMA Today 14 Advertiser Index 102

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pcmaconvene February 2012

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