COVER STORY

UNPAID. UNDERAPPRECIATED.

UNDER- MANAGED?

C M P CERTIFICATION MADE POSSIBLE BY HUNTER R SLATON ILLUSTRATION BY MICK WIGGINS www.pcma.org

Without a volunteer planning committee, your annual conference and other meetings would be uninformed and unfocused. But as important as they are, member volunteers can’t just be turned loose to do whatever they please. How can you get the best out of members who are giving you their time—without alienating them?

pcmaconvene February 2012 47

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