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Book your All-access pass to attend all of the 7 premium, one-day conferences at ICE or just register for a single conference.


Register onsite today at the West Brompton Conference Centre. www.icetotallygaming.com/conferences


Tuesday, 24th January With retail, online and mobile gaming channels now available to lotteries, there are more touch points with the consumer and more


ways to communicate with the new generation of networked


Tuesday, 24th January Examine global judicial approaches to investigating cybercrime, identify key


cybercrime hotspots, prepare for future threats, evaluate the latest technical solutions to reduce the risk of fraud and malicious network attacks, and improve your internal security to protect your data from attacks.


Tuesday, 24th January Assess the emerging opportunities for business expansion to new jurisdictions – make sure


you know when and how you can enter new markets to secure the crucial first-mover advantage. Learn about what’s next after the Green Paper and what to expect from


Wednesday, 25th January Discover how to leverage customer insight to drive loyalty, extend lifetime value and spend


per customer, utilise social media to get inside the mind of the online gamer and build loyalty across products


Wednesday, 25th January


Find out the existing best practices in marrying offline and online


and building loyalty across both channels to avoid the


Thursday, 26th January Understand the real value of social media and social gaming for iGaming: find out how to measure impact


of campaigns and how to successfully capitalise on the 850+ million users on Facebook and other leading social


Thursday, 26th January Capitalise on the exponential growth of the mobile channel for betting and gaming, on the explosion


in the use of smartphones and tablets for gaming and on the arrival of HTML5.


Catch up with early adopters in mobile gaming and


players. Find out how lotteries can do it effectively – attend this one-day conference, fully focused on the strategies and best practice of lottery pioneers. Speakers include Nigel Beaney, Director Interactive Services, Camelot Global Services and Dermot Griffin, MD, Irish National Lottery.


Hear best practice from Motie Bring, Head of Risk, Payments and Compliance, PKR, Philip Taylor, In-house Counsel, Alderney Gambling Control Commission, Michael Mrak, Head of Data Privacy & Money Laundering, Casinos Austria, David Norman, Head of AML/MLRO, Legal & Compliance, Betfair, Marko Hietala, Chief Security Officer, RAY and many more.


the coming changes to the UK regulations.


Regulators will be in attendance together with legal and business experts, including: Paolo di Feo, Southern Region Director, bwin.party digital entertainment, Simon Burridge, CEO, Virgin Games, Ewen MacGregor, Group Legal Counsel, Gala Coral, Ian Arnold, Head of Regulatory Policy and Group Projects, Camelot Group, Andrew McCabe, Legal Counsel, Betfair.


and brands, both online and offline. Learn from CRM experts in iGaming, including Arnold Blueml, Head of Customer Value Management, bwin.party digital entertainment, Oliver Watkins, Head of BI & CRM, Rank Interactive, Dimiter Pantaleev, Global CRM Strategist, Unibet and others.


cannibalisation of your existing visitor base.


Case studies and insights from Angus Nisbet, Gaming Director and Brand Director for meccabingo.com, Rank Interactive, Indrek Jurgenson, CEO, Olympic Entertainment, Janne Peräkylä, Executive Vice President, RAY and Emmanuel Mewissen, CEO, Circus Group.


network communities. Evaluate social gaming for your business, learn how to engage more with your players and convert social gamers to gamblers.


Hear best practices from Marcus Whelan, Group General Counsel, King.com, Lou Castle, Chief Strategy Officer, Shuffle Master and others.


learn from mobile pioneers, including Rick Brownlow, Head of Mobile, Sportingbet, Mats Duvner, Head of Development for Web-based Mobile, Svenska Spel, Richard Hewitt, Head of Mobile Product, Betfair, Jonathan Abraham, Senior Industry Manager Mobile, Google, Michael McTernan, Head of Mobile Strategy, Rank Interactive, Volker Hirsch, Director Business, RIM and others.


Register onsite today - go to West Brompton Conference Centre.


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