TERMS AND CONDITIONS | VIDEO SURVEILLANCE VIDEO SURVEILLANCE PRODUCT WARRANTY
1. LIMITED WARRANTY a. General
Subject to the terms and conditions of this Limited Warranty and except as provided in Section 1(b), Seller warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for three (3) years from the manufacture date code; provided, however, that in the event the Buyer presents a proper invoice relating to the purchased product and such invoice bears a date later than the manufacture date, then Seller may at its discretion, reflect the warranty period as commencing at invoice date. Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any third party.
Seller shall have no obligation under this Limited Warranty or otherwise if:
(i) The product is improperly installed, applied or maintained;
(ii) Installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the Seller/Seller’s Authorized Service/Repair Center;
(iii) Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like.
In addition, this Limited Warranty shall not apply to:
(iv) Defects resulting from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold hereunder.
Non-Seller branded products are warranted by the third party manufacturer for a period as defined by the third party manufacturer. Seller assigns to the Buyer those warranties and only those warranties extended by such third party manufacturers or vendors for non-Seller branded products. Seller does not itself warrant any non-Seller branded product and sells only on an as is basis.
b. Exceptions to Warranty With Respect to Certain Video Systems Products
VCRs Seller warrants parts and labor, including video heads, on video cassette recorders in accordance with the terms of the above limited warranty for a period of one (1) year from the date of manufacture (or invoice as described above). This warranty excludes cosmetic parts, knobs, cabinets and routine maintenance as specified in the product manual.
MONITORS, CRTs Seller warrants parts and labor for monitors
in accordance with the terms of the above limited warranty for a period of three (3) years from the date of manufacture. Seller warrants parts and labor for CRTs in accordance with the above limited warranty for a period of one (1) year from the date of manufacture (or invoice as described above). CRTs are not covered for tube burn-in and all defects related to tube burn-in void and nullify the CRT warranty.
INFRARED ILLUMINATORS Seller warrants parts and labor for infrared illuminators (IRs) in accordance with the terms of the above limited warranty for a period of three (3) years from the date of manufacturer. IR halogen lamps (bulbs) are warranted for ninety (90) days from the date of manufacture (or invoice as described above).
PAN TILT ZOOM - DOMES Seller warrants parts and labor for PTZ domes, in accordance with the terms of the above limited warranty for a period of two (2) years from the date of manufacture (or invoice as described above).
KEYBOARDS, CONTROLLERS AND ACCESSORIES Seller warrants parts and labor for keyboards, controllers and accessories in accordance with the terms of the above limited warranty for a period of one (1) year from the date of manufacture (or invoice as described above).
POWER SUPPLIES Seller warrants parts and labor for power supply products in accordance with the terms of the above limited warranty for a period of five (5) years from the date of manufacture.
SOFTWARE To the extent that any product includes software, whether it is included in a product furnished hereunder or provided separately, Seller warrants that such software will at the time of delivery by Seller, conform in all material respects to Seller’s documentation relating to such software.
2. EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULL EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON
Call 1-800-796-2288 for more information.
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