FLIGHT CONFIRMATIONS PGC confirms preliminary flight schedules 60 days prior to departure. Final


schedules will be included with your cruise documentation. Because airlines occasionally change flight schedules, we recommend you reconfirm your flight numbers and times 72 hours before departure. For airline seat assignments, special meal requests and the addition of frequent flyer numbers to records, you must contact the airlines personally or through your travel agent.


GRATUITIES All shipboard gratuities for onboard staff are included in your cruise fare.


GUEST PROTECTION PROGRAM We want to ensure that your PGC vacation is not only exceptional, but also worry-


free. That’s why we make the Guest Protection Program available to our Guests. It is the easy and affordable way to protect your vacation investment should you need to cancel your trip and to protect yourself against unexpected occurrences and expenses while travelling. It allows you peace of mind while you travel with us. Complete details on terms and conditions are fully presented in the Description of Coverage insert included with PGC invoices or are available by calling the plan administrator, TripMate at (800) 888-7292.


HEALTH AND MEDICAL MATTERS Each Guest represents and warrants that he or she is physically and otherwise


fit to travel on the voyage. PGC will not accept reservations for Guests who will be past the 6th month of pregnancy by the end of their cruise. Any physical disability that may require attention or treatment must be reported to PGC at the time of booking. Guests confined to wheelchairs must notify PGC at the time of booking and should be aware that the Marina is not accessible via elevator. Most ports on the cruise require tenders to go ashore and may preclude a wheelchair Guest from leaving the vessel. This decision must be made by the ship’s Captain and is binding. PGC strongly recommends that wheelchair Guests travel with someone who is able to assist them. Shipboard medical services and facilities, including doctor, nurse and medications, are available to all guests at a reasonable charge.


ITINERARY Guests acknowledge that the scheduled itinerary is subject to delay, modification,


or port-of-call cancellation due to weather and other causes beyond the control of PGC. If necessary, at the sole discretion of PGC, PGC may substitute ports of call or make tinerary changes. Further, reservations are subject to change in the event of a full ship charter. In the event of a charter of the vessel or stoppage of labor for whatever cause or for any other reason beyond its control, PGC may cancel or postpone any scheduled sailing and shall not be liable for any loss to Guests by reason of such cancellation or postponement.


MEDICAL FACILITIES The Medical Center is designed to provide medical care for certain temporary


illnesses and accidents. These facilities are not intended or capable of providing ongoing treatment of pre-existing medical conditions. Any such special requirement or need for health services aboard ship must be cleared in writing with PGC before booking(s) will be accepted. The ship’s licensed and registered doctor and nurse are on 24-hour call for professional and emergency services, which are available at customary charges. For Guests requiring oxygen equipment, an oxygen concentrator is the only form of oxygen equipment allowed aboard ship and must be provided by the Guest. PGC wheelchairs on board are for emergency purposes only.


NON-SMOKING POLICIES While we will always give smokers a warm welcome on our ships, we also recognize


the need to restrict where smoking is permitted so as not to cause discomfort to, or provide a health or safety hazard for, the majority of our guests who do not smoke. Although smoking is prohibited in all suites, staterooms and private balconies, there are multiple areas on each vessel where smoking is permitted.


NOTIFICATION For complete information on terms and conditions, itinerary, liability of PGC,


health and travel documents, liability limits, etc., and all categories mentioned below, refer to the Guest Ticket Contract or contact your travel agent or PGC.


OPTIONAL HOTEL STAYS AND LAND PROGRAMS PGC offers it Guests the option to purchase hotel stays or land programs.


You may extend your stay in your port of embarkation or disembarkation or opt for an exclusive package in some of the most prestigious hotels in the world.


The prices include room, tax, service charges, full breakfast, porterage, local hospitality service and transfers as applicable. Please note these rates do not include, early check-in or late check-out, unless otherwise indicated. One night, or additional nights accommodations may be purchased to ensure early check-in for Guests arriving on early flights. Late check-out may be arranged and paid directly to the hotel on a space availability basis. PGC reserves the right to substitute hotels. Land programs are subject to cancellation if a minimum number of participants


is not reached. In this case, guests will have the option of purchasing the program on a private basis for an additional cost. If the program is cancelled by PGC, Guests who have booked their air through the PGC Air Program, and do not choose to accept the new offer, will have their flight changed to PGC air between their gateway city and the ship without incurring a change fee. For Guests booking their own air in conjunction with a land program, refundable tickets are strongly recommended as PGC cannot be held responsible for any travel costs incurred if a land program, tour or private arrangement made through PGC is cancelled due to participation minimums not being met. Baggage allowance varies on flights in conjunction with optional land programs


and overland shore excursions. Guests should verify weight limits as excess baggage charges are the responsibility of each Guest. The itinerary for land programs listed in the brochure is based on current flight


itineraries and other service suppliers expected to be operating for this program at the time of publication. Changes to flight availability, itinerary and program are subject to change without previous notice. Change in programs itinerary or content, or cancellation by PGC of any of these programs does not constitute grounds for your cancellation of the voyage. Cancellation penalties apply on land/hotel programs cancelled within 60 days


of departure. Guests participating in the PGC Air Program and not deviating will receive airport transfers to/from the pier or hotel. For Guests with independent flight arrangements, a private car transfer from the airport to the pier can be purchased in advance and flight information must be advised to PGC reservations at least 30 days prior to departure. It is the Guest’s responsibility to keep PGC Reservations updated with any changes in flight information. Failure to present correct information will result in loss of transfer and 100% penalty. We regret that motorcoach transfers cannot be booked pre-cruise for Guests with independent flight arrangements. All post-cruise transfers can only be booked on board at the Travel Desk. Published programs cannot be deviated. Guests wishing to deviate may set up a similar private program through the Travel Concierge Desk. Weather conditions are unpredictable. While PGC and its appointed ground


operators will do all they can to assist with alternative arrangements, we cannot be held responsible for any costs incurred if a land program, tour or private arrangement made through PGC is disrupted due to adverse weather conditions. The Guest Protection Program provides coverage for excessive delays, if due to inclement weather, strikes or equipment failure of a common air carrier. To obtain this coverage, the premium must be paid if full at the time your final payment is made. Rates are quoted in U.S. dollars on the current rate of exchange and tariff as of


the time of publication. PGC reserves the right to increase hotel and tour program prices to cover increased costs, tariffs and taxes and to reflect fluctuations in foreign exchange markets. Published prices and inclusions are subject to change without notice.


PAYMENTS


All payments by Guests to PGC or its service providers must be made in U.S. currency, and must be paid before final disembarkation. PETS


PGC cannot accommodate pets on any sailing.


RESPONSIBILITY Information contained in this brochure is not an offer or a contract. The transportation of Guests and baggage on PGC vessels is provided solely by the company and is governed by the terms and conditions printed on the Ticket Contract (the Ticket). Your acceptance of a Cruise Voucher constitutes agreement to those terms and conditions. Among other rights reserved by the company, the company may choose not to accept any person as a member of the cruise for any reason. Any cruise may be cancelled, shortened or lengthened as circumstances so demand. Right is reserved to assess fares and charges in effect at the time of sailing. While the greatest care has been taken to offer the finest services available, PGC is not to be held responsible for any act, event or omission during the time that Guests are not on board the ship. All arrangements for air transportation, lodging, transfers and shore excursions are made


by PGC solely as an accommodation for the suppliers of the services featured in this brochure. Each Guest agrees not to hold PGC, its owners, its agents or representatives liable, in the absence of its own negligence, for any loss, injury, expense or damage which results either directly or indirectly from any act or omission, whether negligent or otherwise, of any person or firm which provides any goods or services in connection with the trip or any available option. Without limiting the foregoing, PGC shall have no liability to any guest for the quality of services and the condition of cleanliness at a hotel or housing facility, or for any transportation delay, including, but not limited to liability for inconvenience, shortened vacation time, additional expense, or any other kind of damage. PGC also expressly disclaims all responsibility of any nature whatsoever for any loss, damage or injury to property or person from the provision of any air, rail or motorcoach transportation. Deposit or payment for a reservation constitutes consent to all terms and conditions.


REQUIRED DOCUMENTS Guests must assume personal responsibility for required documents. Citizens of


the United States, Canada and countries in the European Community do not currently require an entry visa for Tahiti, but a valid passport (valid for at least six months after the date of return) with a return air ticket are necessary. Note: Guests of other nationalities should verify with relevant authorities or a visa service to determine if any visas or health certificates are required.


RESERVATION CHANGES Name substitutions are not allowed at any time. After final documentation has


been issued, corrections to cruise tickets &/or hotel reservations may be made for a $100 per person fee. Changes on airline tickets are subject to airline approval. In some instances, name corrections may result in the loss of original air reservations and a minimum $150 change fee per person. Alternate air carriers may then be substituted at PGC’s discretion.


SHORE EXCURSIONS AND PRE-BOOKABLE ADVENTURES ASHORE Shore excursions are available for purchase on board the vessel or can be pre-


requested online or via fax. Advance information will be sent with final documentation where applicable. PGC reserves the right to withdraw any program if minimum participation requirements are not met. Cruise cancellation penalties remain in effect as terms and conditions outlined in the cruise brochure. Cancellation by PGC of any program does not constitute grounds for your cancellation of the voyage. Operation of shore excursions and pre-bookable adventures ashore is subject to local weather conditions, flight schedule changes and other local conditions which may be unforeseen and/or out of the control of PGC. The tour program price includes planning, handling and operational charges.


Prices are quoted in U.S. Dollars and are based on the current rate of exchange and tariff at the time of publication. PGC reserves the right to increase tour prices to cover increased costs, tariffs and taxes and to reflect fluctuations in foreign exchange markets. Published prices and inclusions are subject to change without notice. Shore programs do operate in wet weather, but within safety guidelines. Should the


weather conditions be outside these guidelines, the program will be canceled by the tour operator and a refund or credit will be processed at the end of your cruise. The program is Non Refundable for voluntary refusal to participate in a program, due to inclement weather when the program is still operational.


TRANSFERS All Guests purchasing PGC air program will be provided with transfer service


between airport and pier on day of embarkation/disembarkation. Upon arrival, our local representative will meet you outside the Customs area. If you have a pre-cruise hotel package, after clearing your baggage you will be transferred to the hotel, ferry or domestic airport. Otherwise you will be transferred directly to the ship. Guests are requested to study carefully the information which accompanies their documentation package, as specific details regarding transfers, luggage, hotels and embarkation in Papeete vary, and are dependent upon air carrier or package.


Paul Gauguin Cruises | www.pgcruises.com


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