connections CONTENTS Business
THE MAGAZINE FOR UCD BUSINESS ALUMNI & FRIENDS WELCOME TO UCD BUSINESS CONNECTIONS
Welcome to the first issue of UCD Business Connections in 2011. In this issue, as a new Government takes over, we have taken as core themes Ireland’s renewal and positive leadership strategies. In recognition of the importance
of our alumni network, we’re also delighted to profile this year’s alumni of the year for UCD Smurfit
School and UCD Quinn School of Business, and of course we hope to see many of you at this year’s Alumni Awards Dinner on 15 April, when we will be presenting Senator Feargal Quinn and Patrick Kennedy with those awards. My key role is to develop and support the UCD School of Business alumni community in Ireland and abroad. In order to this, I would be most grateful to get your help. We still do not have email addresses for all of you, so it would be great if you could pass the message on to any old classmates with whom you’re still in touch. Or indeed, we encourage you to join our group on LinkedIn, and to spread the word. Please feel free to submit editorial suggestions or
feedback to me here at
businessalumni@ucd.ie. I hope to meet many of you at our awards dinner, or at one of the many events we have planned for the coming year.
Tara Collins Alumni Relations Director, UCD School of Business
We would be delighted to receive your feedback, comments, photographs or letters. We cannot, however, accept responsibility for loss or damage to such materials. Please note that the editors reserve the right to edit material and can’t guarantee that items will be used in part or full.
ALL ENQUIRIES TO: Tara Collins, Alumni Relations Director Tel: + 353 1 716 8805 Email:
businessalumni@ucd.ie EDITORS: Tara Collins, Maria Nolan, Caroline Kinsella, Ann O’Dea, Grainne Rothery EDITORIAL CONSULTANTS: JP Donnelly, Damien McLoughlin CONTRIBUTORS: James Aughney, Ann O’Dea, Grainne Rothery PUBLISHER: Whitespace Publishing Group Ltd for UCD School of Business
‘I’ve always argued there’s a sense of achievement and satisfaction if you can manage to please
a customer’ Senator Feargal Quinn, Quinn School Alumnus of the Year
18 CURRENT AFFAIRS We talk to some of our top faculty on how we can regenerate Ireland Inc, as a new administration takes over
22 THE ENTREPRENEUR Smiles Dental’s Emmet O’Neill on growing his business in the teeth of a recession
26 LEADERSHIP A report on just some of the thought leadership showcased at this year’s Executive Edge event
30 FINANCIAL SERVICES Citi’s Aidan Brady and BNY Mellon’s Brian Ruane on the bright future for international financial services in Ireland
6 UP FRONT A round-up of news and events from the alumni community, faculty and campus
10 COVER STORY Meet our alumni of the year Patrick Kennedy and Senator Feargal Quinn
34 GETTING AHEAD Fergal Mullen offers his tips for a successful career in business
‘Leaders should not be afraid to live their own personality as opposed to living the personality they think a great leader
should have’ Fergal Mullen, Highland Capital Partners (Europe)
38 LETTER FROM SÃO PAOLO Leo Hughes on a bright future for the Latin American tiger, Brazil
39 LETTER FROM
KAMPALA Traidlinks’ James Mulhall on a life less ordinary in Uganda
40 BOOK REVIEWS Our alumni review two business books new to the shelves
42 TIME OUT Fionnuala Croke on her new move from the National Gallery of Ireland to the Chester Beatty Library
46 PHOTO DIARY A photographic round-up of alumni and alumni events
51 CLASS NOTES Find out what your old classmates areuptonow
UCD BUSINESS CONNECTIONS 3
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