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POETIC JUSTICE
Communication between parking departments and those issued with tickets is all-important in the resolution of appeals. Here is one of the more imaginative appeals from one motorist to parking enforcers Total Parking Solutions, based in Kettering.
Dear Sir/Madam,
Imagine my extreme disappointment and shock, To fi nd that penalty, when I did my door unlock, This I had thought must be a mistake, Perhaps it was, after all, just a fake.
But no, it does turn out to be true, That I am being fi ned out of the blue, It does, however, feel so unfair, Especially for me as this is so rare.
This car park I have used for many a year, Never crossed my mind that I should fear, After all, how many people really should take heed, Of high placed notices that you should read?
And take time to digest as you insist, An array of dos and don’ts on a list, I used the car park with intent and will, In order to shop at Dunelm Mill.
Please fi nd the attached as proof I had been, To buy their goods of which I was keen, But before this event I needed to go, Off to my bank to sort out my cash fl ow.
What is upsetting is having to pay, Once in the shop and again for my stay, Being a customer, and with this in mind, Can discretion be exercised by you to fi nd?
Leniency with regard to this case So a fi ne I do not have to face, I enclose a cheque for the requested fee, Cash it by all means if you go against me.
Indeed for me it would be so much better For you to return the cheque enclosed in this letter.
Yours sincerely, Gerold Holmes
And the reply…
Dear Mr Holmes, thanks for your letter, T e appeals we receive just get better and better.
In all the years of doing this job, We regularly receive anger and sob.
But never have we received a verse, And after checking it through, there is not one curse.
If you had no receipt we may have said ‘no’, But we could see clearly you bought a pillow.
So it’s really easy for me to say, T at for this reason you ought not to pay.
Although the signs say ‘do not leave site’ We’ll waive the charge, if that is alright?
Yours faithfully,
David Clarke General manager
MEMO TO ALL STAFF
Looking after its staff has reached new levels in the Netherlands, where Rabobank Group has found an innovative way to help its employees and visitors get to work by the easiest mode of transport. Rabobank has
teamed up with WPS Parking Systems to provide an SMS
50 DECEMBER 2010 Parking in Utrecht is often diffi cult
communications system to let staff registered on the system know if there are available parking spaces. Staff and visitors can
then decide whether to drive or take public transport. With an offi ce
in central Utrecht, parking is often diffi cult – so prior knowledge of availability is welcomed by staff and visitors. ‘WPS parking
management solutions always count the number of occupied and available parking spaces at a car park.’, explains Andy van Doorn, sales representative for WPS Nederland. ‘Interfacing the WPS database with an external information system allows Rabobank to use the available data. Informing visitors and employees is done via the information system.’
www.britishparking.co.uk
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