Currently in the UK, this programme is
Agencies, both public and private, rely on the DVLA as their primary source of information
to pay for fuel. Such measures would be examples of the state working for the private individual, empowering them to protect their interests’. Te importance of information-
sharing is recognised by the DVLA. By working with private sector companies, the DVLA is able to target home movers to remind them of their obligations. Another option being explored is to have a single notification of change of address for both driver and vehicles records. Tis may resolve the issue of errors stemming
NEW FACES AT NEWLYN
Bailiff enforcement company Newlyn has enjoyed a successful year, with turnover improving on last year’s figures by 27 per cent. In recognition of their contribution to the company’s achievements, Cheryl Vickers and Terry Durant have been appointed as directors to the board. Newlyn is also pleased to announce the recruitment of Yvonne Byrne and Jim Clark to the company’s sales and marketing team.
Bryne will use her 21 years’ experience in client management to look after Newlyn’s increased client base while Clark has joined to work in Newlyn’s new business development of High Court Enforcement.
WINNERS AGAIN Marston Group has been voted
Enforcement Team of the Year at the Credit Today Awards, for the second year running. The ceremony, attended by more than 500 credit professionals, was held at the Nottingham Belfry Hotel. Judges praised Marston’s for the company’s success in improving the enforcement industry’s reputation.
from data entry, as any input error will be quickly realised and resolved. Te DVLA is reviewing options
to deliver this measure in line with governmental proposals for the ‘Tell us once’ initiative. However, in our ‘borderless society’, how
are we to tackle drivers of foreign vehicles who contravene UK laws? Te European Vehicle and Driving Licence Information System (EUCARIS) offer a single point of contact for EU governmental agencies to access driver records.
limited to sharing information on whether a vehicle has been stolen or reported as scrapped. Tis need not be the case however – France and Germany are able to exchange vehicle-owner information through the framework of a bilateral treaty. With a focus on harmonisation across the EU, not participating in such agreements could be to our detriment. Although direct access to such a
database by private organisations would be unlikely in the near future, access via the DVLA, following appropriate restrictive criteria, would have a significant impact on the public and private parking industry. What becomes apparent is that finding
the solution is not the problem, but rather political and jurisdictional issues are.
ABOUT THE AUTHOR Debbie Parkins is business development manager for Key IVR Ltd.
Credit where it is due
Swift Credit Services, the national credit services agency, has been awarded the Investors in People accreditation. All internal procedures and reporting
were subject to review. Huw Lloyd-Lewis, managing director said: ‘Tis award has come at a very important time for Swift. We have been reviewing all of the aspects of how our people interact with the business internally, and externally with our clients, suppliers and the communities
within which we operate. ‘Te success of any business depends on
having efficient communication systems, retention of good, up-to-date records and, most important of all, a culture in which people feel valued and able to share their opinions and suggestions.’ Te assessment involved interviews with
staff across all departments, proving that all team members understood the initiative and how it related to their particular role.
Taking swift action… the team display
the Investors in People award
www.britishparking.co.uk
DECEMBER 2010
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