MACAU BUSINESS
Thomas Arasi
Was Marina Bay Sands disadvantaged in terms of hiring staff by opening second?
There is a buzz created by the integrated resorts amongst job seekers in Singapore and this translates to a strong interest in jobs at Marina Bay Sands. Response for our recruitment activities has been
overwhelming. Other than career fairs, our online platform and recruitment centre at Mountbatten have drawn tens of thousands of job-seekers.
What about local punters? What is Marina Bay Sands doing to ensure they give your property a chance?
TA: In the coming weeks, we will launch a new and
exciting loyalty program for our guests.
How is Marina Bay Sands progressing with
direct premium players? How much does LVS´ experience in Las Vegas and Macau help?
We are leveraging the extensive network of
relationships with premium players established by our teams in Las Vegas and Macau. Together with our ongoing networking events in
the region, we are making significant progress in attracting premium players to our destination.
Your background is hospitality rather than gaming. What advantages has your background given you for this task? What’s surprised you about this project? About working in Asia?
We couldn’t build anything like Marina Bay Sands
Now, it’s our job to breathe life into that amazing building and to make it the best hotel, convention centre, casino, retail space, restaurant, theatre, and museum. Our team members – every one of us – are the heart and soul of this amazing property.
What’s the dynamic of competing against another brand new world-class integrated resort across the bridge? Will there be synergy between the two IRs?
TA: Having not one but two integrated resorts will boost Singapore as a leading travel destination. Each property is unique, targeting a different customer segment, so tourists to Singapore will benefit from a greater variety of destinations and attractions.
Learning curves
Las Vegas Sands Chairman Sheldon Adelson said
he was happy to see Resorts World Sentosa open first so you could learn from its mistakes. What has Marina Bay Sands learned?
TA: With any large scale opening or event, there will be a range of operational issues that will need to be addressed. We have been given the opportunity to understand some of the situations people face when visiting a new integrated resort in Singapore and to develop solutions to meet the requirements in the market.
Non-gaming component
What does your selection say about the
importance of the non-gaming components of Marina Bay Sands?
The casino at Marina Bay Sands is only one component of our overall integrated resort and takes up less than just three percent of our total gross floor area. Visitors will come from Asia and around the world because they can have so many different experiences under one roof.
22 JUNE 2010
anywhere but in Singapore. In my meetings with government officials so far, I’ve been impressed by their commitment to Singapore, its people, way of life and commercial orientation, sophistication and outstanding work ethic. Few places in the world have all these attributes, which, in combination with its dynamic tourism, highly advanced group meetings industry and world- class businesses, provided the right home for Las Vegas Sands to make this incredible investment in the Singapore community. Given my love for this industry and its team members and customers, this is without question the best opportunity of my lifetime. I love the food, the style, the culture and the feel of Singapore. I feel extremely fortunate to have this opportunity
to work with such fantastic team members. As icing on the cake, I love Asia, and Singapore is the best place in the region.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62