insurancepeople

leader

Editor and Publisher

Andrew Newman

Consultant Editor

Brian Susman

fter many years of highlighting the activities of all those insurance people who not only identify, but close a market gap crying out to be developed, the ‘Insurance People’ editorial team now find themselves doing the same thing in their own sphere. The insurance industry is,

Director

Jeni Hall

Design

info@cohesion-ds.co.uk cohesionbrandblog.co.uk

Production

Adrian Susman

adrian@insurancepeople.uk.com

Printers

Pensord Magazines & Periodicals Tram Road, Pontllanfraith, Blackwood NP12 2YA

Director

Adrian Susman

arguably, well served by its press, with a wide range of styles and approaches to suit all tastes and needs. It would be bootless for this magazine and its website to compete in areas where other publications already possess expertise and experience.

Our forte will be the personalised commentary associated with the ‘produced by insurance people, for insurance people’ theme. An inside track if you like, that avoids the here today, gone tomorrow aspects of mainstream journalism. The constancy of this team is its strength, still here after other teams have revolved, sometimes more than once.

But there lies the danger. There

Filling the gap

A

April 2010

In this issue

must be fresh winds to make sure there are no cobwebs. That is why ‘Insurance People’ will be actively encouraging new writers and commentators.

So, all budding analysts and pundits, young and old - Why not give us a call?

●

Thanks to all readers who have already responded to the launch of ‘Insurance People’. Modesty forbids the placing of accolades in print, but the response is very uplifting and encourages the team going forward.

Just under 6,000 copies of the March issue were despatched, 25% of which were mailed to named individuals. The aim is to raise both numbers, a task helped significantly by the online registrations and coupon returns coming in. Our website -

www.insurancepeople.uk.com - is being further enhanced as we speak and aims to keep abreast of all the opportunities promised by the digital revolution.

2 Late news 4 Market talk

9 BIBA Conference

The countdown starts here

10 Mark Cliff

In conversation with the Editor

12 Mike Millard

Marketing for brokers

14 Rebuilding Costs

Quantifying those rebuilding costs before rather than after

16 Market Talk Plus!

Who was the first insurer you ever heard of?

18 News

IIB alarm at PPI fallout hitting brokers

26 Roger Snook

After Jackson

28 Outsourcing

Contracting out back office IT

insurancepeople

adrian@insurancepeople.uk.com

ISSN 2043-9202

Insurance People is published monthly by Buttermere Wedge Publishing Limited.

While every attempt has been made to ensure that the information contained within this publication is accurate, the publisher accepts no liability for information published in error, or for views expressed. All rights for Insurance People magazine are reserved. Reproduction in whole or in part without prior permission from the publisher is strictly prohibited.

32 Neil Matthews

From boardroom to dojo

16

John Josiah renews a Red Star risk held for 65 years!

29

Blue grass music; the Civil War; and Jack Daniel’s – not necessarily in that order!

33 On the road

A stroll around the City

APRIL 2010 insurancepeople 1

9

BIBA’s Graeme Trudgill looks at two of the motor market’s hot topics

12

Find out more about the ‘Red Paint’ test

29 The view from here

Graham Getgood loves his Southern comforts

30 On the move

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