your rights
financial help or make other arrangements. tify sources of follow-up care and to let you
We need your help with collecting needed know if our hospital has a financial interest
information and other requirements to ob- in any referrals. As long as you agree that
tain coverage or assistance. we can share information about your care
with them, we will coordinate our activities
Preparing You and Your Family for with your caregivers outside the hospital.
When You Leave the Hospital You can also expect to receive information
Your doctor works with hospital staff and and, where possible, training about the self-
professionals in your community. You and care you will need when you go home.
your family also play an important role in While you are here, you will receive more
your care. The success of your treatment detailed notices about some of the rights
often depends on your efforts to follow you have as a hospital patient and how to
medication, diet and therapy plans. Your exercise them. We are always interested in
family may need to help care for you at improving. If you have questions, comments
home. You can expect us to help you iden- or concerns, please contact hospital staff.
Reprinted with permission of the American Hospital Association, copyright ©2003
Your rights as a patient include the right to prompt resolution of grievances and information about the
hospital’s grievance procedure, including how and whom to contact to file a grievance. If you feel the hospital
has not adequately addressed your concerns, you have the right to contact your state’s Department of Health
(your hospital can provide the contact information) or you can write to the Joint Commission, One Renaissance
Boulevard, Oakbrook Terrace, IL 60181. You can also call the Joint Commission at 1.800.994.6610.
crossword solution
1 2 3 4 5 6 7 8 9 10
H E A L G O W N A P P L E
11 12 13
Turn to page 39 to see
O R A N G E A M E N I X
14
7
15 16
the puzzle.
U R N U T C A R E E
17 18 19 20 21
S P O N G E E X O T I C R
22 23 24
E E N R E R R O E T C
25 26
T E Y E A R M S I
27 28 29 30 31 32 33 34
P U F F Y G U Y Y S S S
35 36 37
H N U R S E R H I K E
38 39 40 41 9 10
L I E U G A L I L E O I
42 43 44 45
H A L I G L S O U N D
46 47 48 49 50
D T H A L A M U S N O
51 52 53 54
O W L S M E S S A S A C
55 6 56 57
N L C P R T Y P E T
58 59 60 61 62
O T C S G Y R O I E O
63 64 65
R X A C H Y M A N N E R
36 the patient magazine 2010
PT034__0FVP0_SP10REQcare.indd 36 2/4/10 7:49 AM
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