HOWTOBOOK
Once a payment has been received Insurance Indemnity Form issued on Reasonable Care You need to take
you will automatically receive a the advice of ABTA. all reasonable care to protect yourself
Call 0844 371 2424
confirmation invoice detailing exactly
2010 Insurance Premiums for
and your property, as if you were
what has been booked including,
UK Residents
uninsured, otherwise your claim may
Mon–Fri:
insurance, any additional extras or be refused.
08.30–18.00
special details. Please note that full
• UK Holidays – £19 per person
Complaints The insurance policy
Saturday:
payment for any ferry service is due
• Overseas Holidays – £25 includes a Complaints Procedure
09.00–17.00
at the time of booking your crossing.
per person which tells you what steps you can
(During September and
If you think that anything is incorrect take if you wish to make a complaint.
October, office hours are
or you would like to make an addition
Dangerous Sports or Pastimes
to your booking please contact us
08.30–17.30 weekdays only)
If you are going to take part in
straight away.
dangerous sports or pastimes where
Fax 0844 371 2425
The full balance will be payable 12
DEFINITIONS
there is a risk of injury, check that
Emailfamilies@pgl.co.uk
weeks prior to departure. A reminder
your policy covers you. All activities
will be sent when this date is due.
AND FEATURES
officially organised and implemented
Beforebooking,pleasemakesure
We would like to explain some of the
Please note we reserve the right to
by PGL are covered.
youhavethefollowinginformation
definitions and features of our
charge an administration fee of £25
PolicyDocumentThisgivesfulldetails
tohandforallpassengers:
insurance cover for you.
per person for changing arrangements
of what is not covered and conditions
• Yourpreferredholiday/s
previously agreed to, including travel
Cooling Off Period Your policy
of the cover. A copy will be sent on
anddate/s
changes.
contains a 14 day cooling off period,
booking, or earlier on request.
• Fullname during which you can cancel the
• Dateofbirth
Law The Insurance Policy will be
policy and get a refund, if you have a
(forguestsunder18yrs) INSURANCE
subject to the law of England and
justifiable reason for being dissatisfied
• Contactname,address
Wales unless otherwise agreed.
andtelephonenumber
It is important that everyone travelling
with the cover it provides.
Please ensure you read your insurance
• Emailand/orfaxnumber,
with PGL has holiday insurance. Pre-existingHealthConditionsIfany
policy carefully. Failure to comply with
ifpossible
Experience has shown that standard participant, or any other person on
the terms and conditions of the policy
• Anyspecialmedical/dietary/
policies do not cover all our activities, whom the travel plans depend (eg.
may result in cover being restricted.
personalinformation
e.g. motorsports, abseiling and rifle close relative), has ever had treatment
• Swimmingability*:
shooting. For your protection, therefore, for any heart condition or circulatory
PGL are an Appointed Representative of
-canswim25metresormore
we have arranged a special policy condition, a stroke or high blood Fogg Travel Insurance Services
-cannotswim25metresbutis with Union Reiseversicherung AG.
pressure, any breathing condition Limited who with the Insurers are
waterconfident PGL insurance includes the following (including asthma), any type of cancer,
authorised and regulated by
-cannotswim benefits as long as claims fall within anytypeofdiabetes,anypsychological
the Financial Services Authority.
*Forsomeholidaysandactivitiesyourchildwill
needtobeabletoswim50metresormore.
the terms and conditions of the policy: condition, any existing injury or other
Any optional extras
• Cover for all activities organised
serious recurring medical condition,
• FerryCrossings
by PGL
any condition requiring long-term,
PGL CAMP KIT
• Airport/RailTransfers • Personal accident up to £25,000
prescribed medication or if you or they
We have been operating children’s
• PGLCampKit
are receiving or awaiting investigation
• Medical and other expenses up
activity holidays for 50 years and
• Insurance(pleaserefertopolicy
for any medical condition, you must
to £5 million for overseas holidays
we have found that the items below
detailsandpricesbelow)
advise the insurers directly to see if
and up to £10,000 (other
are some of the most useful and
additional cover is available. Insurers
expenses only) for the UK
practical kit for PGL Holidays.
PAYMENT METHODS
reserve the right to impose terms. You
• Cancellation charges up to the
will receive confirmation in writing of
This year we are pleased to advise
You may pay by:
cost of the holiday (maximum
their decision.
that you can pre-order our camp
£1,000)
kit pack when you make your
• Credit/debit card We accept
Conditions, Exclusions & Terms
booking and it will be ready for
• Luggage up to £1,500. Single
Visa, Delta, American Express,
Conditions and exclusions will apply to
collection on arrival. Our centre
item £250. Valuables limit £250
Mastercard, Maestro or Switch.
individual sections of your policy while
staff will ensure your child receives
Please note that due to the fee
• Personal money up to £200
general exclusions, conditions and
the correct size T-shirt.
levied by card companies a 2%
(£100 for under 16’s)
terms will apply to the whole policy.
We even provide a postcard and
charge will be made on all card
• Personal liability up to £1 million
Property Claims These claims are
pentoencourageyourchildtowrite
payments made by phone. • Curtailment of activities at £20 per
paid based on the value of the goods
to family or friends!
• Cheque Made payable to
day (up to a maximum of £240)
at the time you lose them and not on
‘PGL Travel Limited’ • Delay compensation, up to the
a “new for old” or replacement cost
Each PGL Camp Kit Pack
invoice total for abandonment of
basis.
contains:
DEPOSITS
overseas holidays. Compensation
Policy Limits Most sections of the
• Rucksack – a substantial day
NEW
LOWER
after 12 hours delay is £20
policy have limits on the amount the
pack, exclusive to our camp
PRICES
Once we have checked
insurer will pay under that section.
kits (ideal for use as dry bag)
availability we will take a non-
Full details of our insurance cover
Some sections also include other
• Baseball Cap
refundable deposit paid by
can be found on our website or can
specific limits, for example for any one
• T-shirt
credit/debit card in order to
be sent to you upon request.
item or for valuables in total. You are
• Postcard and stamp
secure your places.
Please note that cancellation cover advised to check your policy if you • Water bottle
Deposit due:
comes into force when you pay the intend taking expensive items with
• Pen
appropriate premiums. Some of the you, which we advise against.
• £40 per family member for UK
• Disposable camera
above sections are subject to £25
holidays of 3 nights or less
Policy Excesses Under some (24 exposures)
excess (up to £100 excess for legal
sections ofthe policy claims will be
• Keyring
• £60 per family member for UK
expenses). Please read the Key
subject to an excess. This means that
holidays of 4 nights or more
Insurance Points statement below.
• Fling ring
you will be responsible for paying the
• £80 per family member for
Clients not purchasing our insurance first part of the claim. The amount you
• Pin badge
French holidays
will be asked to complete an have to pay is called the excess.
Cost per pack £29
46 www.pgl.co.uk
|
call 0844 371 2424
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