S
INSIDE THIS ISSUE: DEPARTMENTS:
22 Cover Story:
Human Resources
T
Time ROI
6 How Can Background Checks Help
36 SnapShots
Your Business?
8 Protect Yourself from Sexual Harrasment
38 Biz Trends
Lawsuits
N
Management
10 The Art of Change Management
12 Evaluating, Improving and Concluding Meetings
Marketing
E
14 The Who-What-When-Where-Why and How
of Trade Show Marketing
16 Demand More Accountability from Advertising
T
Money
22
18 When Your Loan Request is Turned Down
20 What is the Benefit of Improving Your Company’s
Accounting Infrastructure?
SB
A i
t
C
r
e
d
N
Planning
Union
26 Preparing for the Government Fiscal Year
Bank
4th Quarter Spending
28 Ways to Measure Advertising Effectiveness
Sales
O
18
30 Keep Your Top Clients Forever—Part 2 Ensure
Long-Term Retention with Internal Champions
32 The Price Increase Switching Game
Technology
C
34 Use a UPS with Your Computer
28
35 VoIP for Business: Pros and Cons
 ThinkBusiness June 2009 
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